I can't play any multiplayer game

every time (tried about 10 times) I start a ranked game 1v1 and I get in-game it freezes immediately.
I can;t view any game in the lobby.
The only thing I can currently play is single player.
Please help to solve this.
Thank you

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Soon there will be an update that will include fixes and improvements regarding multiplayer, among other things: Age of Empires: Definitive Edition — Update 38862 - Age of Empires