Icons produce lag when many are on screen (again)

TamerLame1142 · October 22, 2023, 3:21am

GAME INFORMATION

^{These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.}

GAME BUILD 95810: October PUP
GAME PLATFORM: Steam
OPERATING SYSTEM: Windows 10

ISSUE EXPERIENCED

^{DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.}
Unit icons dramatically lag the game when many of them are on screen (when selecting large armies for example).

FREQUENCY OF ISSUE

^{How often does the issue occur? CHOSE ONE; DELETE THE REST!}

100% of the time / matches I play (ALWAYS)

REPRODUCTION STEPS

^{List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!}

Here’s the steps to reproduce the issue:

Play any game mode and select a large group of units or buildings. This is enough to cause massive lag.

EXPECTED RESULT

^{What was SUPPOSED to happen if the bug you encountered were not present?}

The game should run normally (60 FPS or so).

IMAGE

^{ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.}

Without selecting (~60 FPS):

With selection (~16 FPS with 60 units selected):

GAME FILES (SAVE / RECORDING)

^{Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.}

Felizon89 · October 23, 2023, 8:36am

Hi @TamerLame1142
I wasn’t able to reproduce this issue in 2 different machines, could you send me a savegame where I could reproduce this issue?
Can I ask you for your DxDiag as well? https://support.ageofempires.com/hc/en-us/articles/360052783111-How-to-find-information-for-troubleshooting-with-Support

Thanks for this report

TamerLame1142 · October 23, 2023, 2:00pm

Sure, there’s one of my games:

SP Replay v101.102.30274.0 @2023.10.23 072301.aoe2record (7.1 MB)

My DxDiag:

DxDiag.txt (95.2 KB)

Felizon89 · October 23, 2023, 2:20pm

Do you have your GPU driver up to date?

TamerLame1142 · October 23, 2023, 2:26pm

What is that?

I’m not super familiar with computers.

Also, I noticed that this happens only when you select the units and the icons appear, it doesn’t happen when watching the record of a game, but it also happens when you select the units in that record, even if the game is paused or the match has finished:

No units selected

Units selected

TamerLame1142 · October 23, 2023, 2:35pm

I think I do have something called display memory and shared memory, but, I don’t have a GPU in my laptop afaik. The game ran well until this bug happened a couple patches ago and right now with this PUP.

Felizon89 · October 23, 2023, 2:40pm

Your graphic card is Intel(R) HD Graphics 520, here you can download the latest driver for it:

Try updating, restarting the pc and checking again

TamerLame1142 · October 23, 2023, 2:41pm

Ok, I’ll try right now.

TamerLame1142 · October 23, 2023, 2:50pm

It still happens after updating the driver:

Felizon89 · October 23, 2023, 2:55pm

Can you try disabling your mods and restarting the game after it?

TamerLame1142 · October 23, 2023, 2:56pm

Sure. 20 characters…

TamerLame1142 · October 23, 2023, 3:50pm

Sorry, I forgot to respond back, it didn’t work:

StepS7578 · October 23, 2023, 7:06pm

Hi there,
We ask that you only report PUP issues on the PUP forum for proper support.
This is now an option that you can toggle off at will, as stated in the patch notes.