I have the following case:
Guy is cheating. I report in game, nothing happens. 1 day later, I spend 1 hour recording and uploading video proof that he is cheating. (It is not a case of “he might be hacking” he was very very precise with clicks in fog of war, even to block a palisade with his scout)
He gets banned for 7 days.
After 7 days, he is back cheating. I spend 1 extra hour recording and uploading video to report on website.
He gets banned for 7 days.
Now he is back on the ladder cheating again.
I don’t want to open another ticket.
CAN WE GET A PERMA BAN FOR THIS TYPE OF OFFENSE? What do we need to do?
I know it is hard to change the game engine completely to prevent map hacking, but let us at least do something if someone is actually doing it.