In-game cinematic stuck

Having exact same problem at exact same screen. A few cinematics in the campaigns get stuck. At least ESC bypasses them.

1 Like

:arrow_forward: GAME INFORMATION

  • **BUILD #:100.12.1529.0
  • PLATFORM: Steam
  • OS: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:question: DESCRIBE THE ISSUE IN DETAIL (below). Limit to ONE issue per thread.

The cinematic Back to Florida from Act 3 also get’s stuck and doesn’t end.

:arrow_forward: FREQUENCY OF ISSUE

:question: How often does the issue occur? CHOSE ONE; DELETE THE REST.

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:question: List the DETAILED STEPS we can take to reproduce the issue… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Load Back to Florida cinematic.

:arrow_forward: EXPECTED RESULT

:question: What was supposed to happen if the bug you encountered were not present?
Cinematic should play normally.

:arrow_forward: ACTUAL RESULT

:question: What actually happened (what went wrong) because of the issue you’re reporting?
Cinematic get’s stuck

:arrow_forward: IMAGE & ATTACHMENTS

:question: Attach a relevant PICTURE (.jpg, .png, .gif), VIDEO (.mp4, YouTube), DXDIAG FILE (.txt), or CRASH/GAME LOGS (.aoe2record, .txt) below.


*

3 Likes

:arrow_forward: GAME INFORMATION

  • BUILD #: 100.12.1529.0
  • PLATFORM: Steam
  • OS: Windows 10

:arrow_forward: ISSUE EXPERIENCED

The cutscene starts with John and Kanyenke crouching down, and then they get up, move to the center of the plaza, and just stand there looking pretty for all eternity (or until you skip the cutscene)

:arrow_forward: FREQUENCY OF ISSUE

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

Here’s the steps to reproduce the issue:

  1. Launch the Reunion cutscene
  2. Watch

:arrow_forward: EXPECTED RESULT

The cutscene is supposed to play out normally, and give you some nice story

:arrow_forward: ACTUAL RESULT

The cutscene gets stuck, and prevents you from enjoying the story

Thank you all for taking the time to report this problem in immense detail! I can confirm that it is under investigation by the team, and have added it to the Known Issues post so you can track its progress!

Thanks again! Let us know if discover anything else useful that can be passed along to the team!

5 Likes

:arrow_forward: GAME INFORMATION

  • BUILD #: ######
  • PLATFORM: Steam / Microsoft Store
  • OS: Windows 10 / Windows 7 / Mac / Linux

:arrow_forward: ISSUE EXPERIENCED

:question: DESCRIBE THE ISSUE IN DETAIL (below). Limit to ONE issue per thread.

The scene after john black destroys warwick’s base with the help of george washington got stuck when they are camping

:arrow_forward: FREQUENCY OF ISSUE

:question: How often does the issue occur? CHOSE ONE; DELETE THE REST.

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: EXPECTED RESULT

:question: What was supposed to happen if the bug you encountered were not present?

go to the nest scene

:arrow_forward: ACTUAL RESULT

:question: What actually happened (what went wrong) because of the issue you’re reporting?

Same scene continues and doesnt pass to the next

:arrow_forward: IMAGE & ATTACHMENTS

:question: Attach a relevant PICTURE (.jpg, .png, .gif), VIDEO (.mp4, YouTube), DXDIAG FILE (.txt), or CRASH/GAME LOGS (.aoe2record, .txt) below.

2 Likes

The 3552 update, did not fix the issue, unfortunately.

Recorded a small clip with my cellphone, I will put the link below:

Kind Regards:
SpecH82T

Can confirm, cinematic still stuck

Cinematics get stuck for me aswell, not only this particular one but some others too.

Same for me, cinematic doesn’t go on

add on to this i got stuck on the lake of moon mission cinematic in the 3rd act of blood ice and steel. newest ver

Build 100.12.4087.0
The issue still not fixed

:arrow_forward: GAME INFORMATION

  • BUILD #: 100.12.5025.0
  • PLATFORM: Steam
  • OS: Windows 10

:arrow_forward: ISSUE EXPERIENCE

Cutscene freeze

:arrow_forward: FREQUENCY OF ISSUE

:question: How often does the issue occur? CHOSE ONE; DELETE THE REST.

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: IMAGE & ATTACHMENTS

2 Likes

same happens to me, i just skip the part but stil…

Same to me here
Some custcenes still broken

:arrow_forward: GAME INFORMATION

  • BUILD #: 100.12.5025.0
  • PLATFORM: Steam
  • OS: Windows 10

:arrow_forward: FREQUENCY OF ISSUE

:question: How often does the issue occur? CHOSE ONE; DELETE THE REST.

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: IMAGE & ATTACHMENTS

2 Likes

This cutscene to stucked
Back to Florida

:arrow_forward: GAME INFORMATION

  • BUILD #: 100.12.5025.0
  • PLATFORM: Steam
  • OS: Windows 10

:arrow_forward: FREQUENCY OF ISSUE

:question: How often does the issue occur? CHOSE ONE; DELETE THE REST.

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: IMAGE & ATTACHMENTS

I have the same problem with kinematics.

I had the same issue with all the above mentioned cinematics - reunion and florida - and it is still not fixed with the Last patch.

As a side note, the campaigns are really full of bugs, from the Ai to units get stuck on some Places to units jittering as they were having a stroke. Perhaps a overall urgent fix would BE in order, since the game was launched with this obvious flaws

1 Like