Installed season 5 update and the game no longer opens

Age of Empires IV Ask for Help
1

CPU usage goes to 100% and stays there.
Does season 5 update require a better graphics card?
any work around?

2 Likes
2

Same here. Try this: https://support.ageofempires.com/hc/en-us/articles/4407642386708-Crash-on-Launch-before-Intro-Video-Game-Does-Not-Launch it might help you. So far, not me.

3

Hi, i have the same problem. This fix don’t work for me [vc_redist.x64.exe]

4

Yeah me too, i even did reinstall my windows and the aoe4, problem still not fixed

5

Update.
Uninstall/reinstall didn’t help.
Am now getting an error message in a grey pop up window that starts…Failed to find a supported hardware rendering device.

Everything was running fine before the season 5 update. DirectX12 etc…

6

Hello i am facing the same problem, tried to reinstall, run as admin and tried to check the files on steam. Everything did not work,please help!