I’ve been having issues for several months now because I have seemingly two different accounts: One for the Insiders program and another one for the actual forums. My username is actually identical except for a “1” added at the end of the incorrect account (see my “bad” username above).
No matter what I do (clear cache, cookies, logout/login, etc.) the forums keep using my non-insider account for everything. The most I’ve been able to get from support is to send me an account activation email which works fine until I’m forced to log out for some reason, like today for the AoE IV Beta badge.
I don’t see an option to delete my non-insider account. Is that reserved for support to do? Can somebody here help me with that, please? I’m clearly enrolled in the Insiders program since I’m posting here and I was also an AoE IV Beta participant.
This is my proper account, which I can’t access after logging out a few hours ago: