🛠 Large Infrastructure Update - Wednesday, February 28 - I, II, III DE, and IV

IMPORTANT
This coming Wednesday, February 28th, the platform team will be taking the multiplayer servers down for a large infrastructure update.
Downtime is expected to be 6 hours.

WHAT: Larger Infrastructure update

WHEN: 2024-02-28T20:00:00Z

EST. DOWNTIME: 6 HOURS

GAMES & PLATFORMS:

  • Age of Empires: Definitive Edition (Steam / Microsoft Store )
  • Age of Empires II: Definitive Edition (Steam / Microsoft Store / Xbox)
  • Age of Empires III: Definitive Edition (Steam / Microsoft Store )
  • Age of Empires IV (Steam / Microsoft Store )

OBJECTIVES:

  • Large Infrastructure Server Update

DETAILS:

This coming Wednesday, February 28th , the platform team will be taking the multiplayer servers down for a larger Infrastructure update. Please note:

*Online matchmaking will be disabled exactly one hour before the maintenance window to prevent disruption to newly-formed matches.

*Any matches still in progress at the start of the maintenance window will be disrupted when the servers are taken offline.`

*DURING THE MAINTENANCE WINDOW, YOU WILL STILL BE ABLE TO LAUNCH THE GAME, BUT WILL NOT BE ABLE TO MATCHMAKE OR ACCESS ANY ONLINE FEATURES.

To prevent any interruptions, we recommend wrapping up any games at least 10 minutes before the maintenance window. The downtime is expected to last 6 hours** . You can watch this thread for any changes to the schedule as they arise, as well as the all-clear when the maintenance is complete.

Thank you for your patience!

5 Likes

Thank you for the information. Are you also trying to solve the cloud problem with unlocking/changing portraits, coat of arms etc. for AoE4 in this maintenance?

always at a bad time.

I wonder if any new little features will be added to the games, e.g. profile icons.

A forewarning to everyone that the multiplayer services will be unavailable for around 6 hours starting in 1 hour (12pm PT/ 20:00 UTC) as they undergo maintenance. Please check the schedule above and plan ahead to prevent the down-time from disrupting your matches!

Server maintenance is kicking off now! Apologies for the disruption. Updates will be posted in the thread linked above.

Server Maintenance COMPLETE! If you experience any NEW issues as a result of the maintenance, please post them to this thread. If you cannot connect, please reach out to our Support team so they can work with you to investigate! https://support.ageofempires.com

Enjoy your games!

dear ladymathea god bless you and the dev team which said 6 hours downtime and it was barely one hour. what a wholesome and hardworking group of individuals

aoe2:de is not back yet

1 Like

That was fast! Thanks :slight_smile:

I’m running AoE2 DE and unable to connect to multiplayer services after the maintenance. Is this a known issue?

2 Likes

I’m trying to connect to Age 2: DE server but it´s not possible. Are you still working on it?

My mate and I are experiencing the same also with AoE2:DE

It works now for me :smiley:

Saludos, desde el día 27 de febrero no he podido arrancar el Age of Empires III y IV, ¿saben a que se deba?

When will AoEII be active?