Load panel

Age of Empires III: DE III - Report a Bug
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:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: ######
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

Haven’t play since 4 month and i played a couple of game this week, now iam stuck on loading panel for 5-10 min before game start. I have never occure this issu before.

:arrow_forward: FREQUENCY OF ISSUE

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

Sans titre
Sans titre1920×1080 1.68 MB

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe3Ysav) or GAME RECORDING (.aoe3Yrec) of the match where you encountered the issue. Link it below if using an external file service.

2 Likes
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Is the game on your Main drive ?
Any new Antivirus software installed ?
Running the game as Administrator ?
Drive full?

2 Likes
3

For some reason it worked fine this afternoon, i did nothing.

4

Most of the time loading issues occur due to third party anti virus application.
Consider:

  1. Disabling/Uninstalling antivirus. Use the default Windows Defender.
  2. Add game folder into your antivirus whitelist.
  3. Disable realtime scanning in your antivirus before playing.
1 Like
5

Seem absolutly random, everything disable and sometime it work sometime it took 5 min ^^.

6

I’m having the same issue.