These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.
- **GAME BUILD #:101.101.47820.0.6624001 ######
- GAME PLATFORM: Steam
- OPERATING SYSTEM: Windows 10
DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
I receive the error “Failed to start match: match timed out.” when playing in the ranked queue. The match-making actually completes, but when the countdown reaches 0:00 the loading screen will not be shown and after about 10 seconds this error will pop up.
When it happens, the other people I matched with will start the match but I will result disconnected immediately. My ELO is lost when this issue occurs.
FREQUENCY OF ISSUE
How often does the issue occur? CHOSE ONE; DELETE THE REST!
- 25% of the time / matches I play (SOMETIMES)
List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!
It happens randomly during the match making
What was SUPPOSED to happen if the bug you encountered were not present?
Start the match
ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.