If the reward has been received normally, it should be marked with a red circle dot, and it should float like that when the event reward conditions are completed. Every time I proceed with an event, I only get an increase in experience, and no reward comes in at all. I firmly believe you will solve it next season. Please fix the missing reward bug. It’s been a year since I reported it, but it’s still neglected.
Rewards are always missing whenever event conditions are completed.