First of all let’s say this problem only happened to me recently, after I reinstalled the game after a while. I originally played the game during the beta and then shortly after release, and this problem didn’t exist.
originally my specs were AMD Ryzen 5 3600X and Nvidia RTX 2070 Super 8GB, only the system RAM stayed the same so you can say it’s a completely different system, but still, it’s so much more powerful that I’m pretty confident it has nothing to do with the issue. if anything, it should help.
The issue is that I have to set my mouse polling rate to 250 for the game to run smoothly. Anything over that will cause massive stutters, and the framerate to drop from 250+ to like 1fps. the fps counter says 20 or 50 at that time but I don’t trust it, the game is basically frozen for several seconds until I stop moving the mouse. It happens specifically when trying to pan the camera using the middle mouse button. Other than that, the game runs AMAZING, I tried 4K, 8K, 2K, Ultra settings, low settings, resolution scale, etc. basically everything. Results are the same. Low gives me 250+ fps, ultra is a solid 120, I can pan the camera just fine using the arrows.
To be confirmed/verified but I may or may not have suffered the same issue in one or two other games, but didn’t identifiy it as being the problem at the time, and since then it resolved itself. Also I think it was for Valorant or Paladins or something like that, I haven’t played that game since upgrading my system.
Any help would be appreciated because 250hz polling is NOT a good experience.
WOW! Thank you for this. I played this on release on my old system and never had an issue, now I’ve upgraded to a nice shiny new PC I had encountered the same issue regarding stuttering when panning the camera with the mouse and I couldn’t figure it out.
I can confirm that for myself the mouse polling rate being set to anything higher than 1000hz causes unbearable stutter. So for anyone else that has this problem, if you have a mouse that you can easily configure the polling rate then I would suggest trying that.
Interestingly I’ve never had this problem. My G502 Hero defaults to 1000Hz, always has (at least since I let the Logitech software configure it). As the OP has problems with anything over 250Hz, it’s got to be being impacted by another factor(s).
Hi, can you tell me what are your specs? I’m facing this same issue with multiple games and I’ve seen other posts about same games with this issue, but mostly people who are facing these issues are using Linux and Wine to emulate windows games. (This is not the case for me)
I’m using windows 11 with AMD Ryzen 9 5900X and Radeon RX 7900XT, with 64 GB and 20GB of Ram and Vram respectively. I suspect dpc latency issues with high polling rates but haven’t confirmed it, as for example the issue is more pronounced if I’m sharing my game via monitor or window capture on discord.
if I may ask, ca you also explain your case, such as other opened apps in the background while you play, or a particular setup for sound output, etc.? This way I might try to analyze the issue since there seems to be no one else trying.
My specs are:
AMD Ryzen9 7950X3D
RTX 4070 Ti Super
64GB DDR5 Ram
Windows 11
Once I adjusted the polling rate for my mouse I haven’t had any issues at all. I’ve got multiple programs such as discord, chrome, steam etc running in the background and it doesn’t seem to affect it at all. I haven’t yet tried to see if the problem happens when sharing my screen, I will try that later. I don’t have anything special going on with audio setup or anything like that. The only thing I do have is I have corsair peripherals so I use iCUE to configure them all. This is where I was able to adjust the polling rate of my mouse.
Hope this helps. I’ll try and help in anyway I can.
Intel i7-11700K here, if that helps. If hardware is a factor, the only common difference seems to be Intel vs. AMD (and possibly specifically Ryzen at that).
(Win11, 32GB RAM, 4070 Super)
Before that, an i5-3570K and a 1070 (I played AoE IV on release with these components). Been using a G502 Hero the whole time (since 2019 it looks like).
Wireless vs. wired might also be relevant? The G502 Hero is wired (Lightspeed is their wireless model).
Yep intel vs AMD cpu seems to be the differentiating factor here, unless it’s software.
In the case of my mouse, I’ve had the same roccat kone EMP the whole time up until after posting this. I have recently switched to a wireless razer basilisk V3 pro, and the issues are exactly the same, as I’m forced to switch to 500Hz polling rate on Paladins, and 250Hz on AoE IV.
Have you tried using dpc latency monitor to see if you can find errors there?
If not in any case for now we can still use a lower polling rate but that’s of course not the best solution, and I really hope the devs see this as not much people are aware of this and might not know why their system is running slow with AoE IV.
Definitely seems CPU-bound, probably primary core. Unsure if Windows lets you assign core affinity anymore (also it’s a pain and you have to do it every time). I used to do that to old games to shunt them off Core 0 (or 1, whichever the index is).
yeah I used to do that as well, I think it’s still possible but there’s a caveat: AoE IV is directx 12 only, so it’s supposed to take advantage of multi threading. I have the same problem with Paladins which is DX11 only.