Multi player sync issue (co-op campaign)

Age of Empires II: DE II - Report a Bug
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:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 104954
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

Game says out of sync and disconnects. We were able to play for awhile but then it will always disconnect if we try to load the save game. Can only play for a few seconds now after reloading the game.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. load the save game
  2. play 12 seconds
  3. get disconnected

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

We would like to finish the game and play the co-op campaigns.

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

I have the sync files from each player as well as the restore save games but this site says I am too new to upload them. How can I provide them?

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1 month can’t play, because using win11 insider, dev won’t fix, sad

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I recommend you to disable Windows Insider Program.

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I am not in the windows insider program

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Was any of the players you played with in the Windows Insider Program?

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How to disable without reinstalling windows

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Neither of us are in the windows insider progrom.

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Again, i have the sync files from both players and the save game. How can I get them to you?

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@furby_with_a_gun I seem to be having a very similar issue since the last update (but just general multiplayer - not the campaign). Playing multiplayer with my partner. Can get quite far into a game and then it crashes. Error message says it has desynced and saved. But the save file is unplayable and crashes (neither of us is using windows insider).

Going to attempt some reinstalls of windows/AoE, but if you happen to find a fix for this please update.
Cheers

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The team it’s been investigating issues with desyncs in the past weeks.

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1 month i can’t play, fix it plz, im using win 11 insider

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