Multiplayer crashes: SendQueuedMessagesToRelay local peer is missing, not sending

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 101.101.56005.0 0
  • GAME PLATFORM: Microsoft Store
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED


During multiplayer play after 20-60 minutes Age of Empires crashes to desktop with no warnings or errors.
The log file from “C:\Users\user\Games\Age of Empires 2 DE\logs” right be for the game crashes gives the error messages:

[rlink - error] 2021/12/12 19:39:16.617 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2021/12/12 19:39:20.598 (UTC) NetworkManagerInternal waited 5002 ms for async jobs to complete without success

[rlink - error] 2021/12/12 19:39:20.604 (UTC) CallContext::SetComplete - ExtendedError -9 for LogoutAsync. Exception ID .

[rlink - error] 2021/12/12 19:39:20.604 (UTC) LogoutAsync - response was failure: -9 We are not connected

[rlink - error] 2021/12/12 19:39:25.602 (UTC) NetworkManagerInternal waited 5004 ms for async jobs to complete without success

[rlink - error] 2021/12/12 19:39:25.668 (UTC) SockClose: socket 0/532 failed to set linger (on,0); errno=10042 errstr=‘WSAENOPROTOOPT: The option is unknown or unsupported for the specified provider or socket (see SO_GROUP_PRIORITY limitations).’

[rlink - error] 2021/12/12 19:39:25.674 (UTC) user clean up called

Exiting with code 0

The Session Data, AOEe DE log file, and Windows log file are located here:

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / online matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Join/Host a multiplayer game
  2. Play normally
  3. After 20-60 minutes the game crashes

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?
Keep playing!

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

**See below for the dropbox link.

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

Hey, this is a rare issue, thx for the report and information, but for proper investigation, we would need
your mdmp file, they can be found in “C:\Users\USER\Games\Age of Empires 2 DE\logs” will have date-time format, something like “AoE2DESteam-51577-2021.10.07-10.11.24.mdmp”, it should be at end of the folder. :slight_smile:
Please post it here so i can forward it.
Thanks for the help and have a nice day

Thanks for the quick reply! I don’t see a .mdmp file. I have the Microsoft Store version of the game through Xbox Game Pass, I see that file has Steam in the name, could that be why it’s not there? Or is there more logging that I need to turn on?

Hm, it should be in the same folder, do you see other files in the folder? Maybe the minidump wasnt created, which it should… Let me know if you can find it?

I cannot find it. Is there a way to get the minidump created? Here is a screenshot of the contents of the logs folder:

Well, in that case please contact our Support team so we can investigate what is happening. Please include your DxDiag and logs . Steps to find those are here:¨.
Have a nice day

Thank you for your help! I will contact the support team :slight_smile: