Multiplayer doesn't work!

:arrow_forward: GAME INFORMATION

  • **GAME BUILD #: **101.101.47820.00
  • GAME PLATFORM: Microsoft Store
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

Multiplayer icon shows it (Multiplayer) is disabled during server maintenance.

:arrow_forward: FREQUENCY OF ISSUE

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. start game
  2. try to press grey multiplayer icon
  3. see youre not even logged in, although i am logged into xbox live and microsoft and aoe.

:arrow_forward: EXPECTED RESULT


:arrow_forward: IMAGE

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

Server maintenance happens once in a while, I think that’s what this is

Hi, Yesterday it was same, and today too, bought game yesterday. Are you experiencing maintenance 2 days long too now?

Oh, I’m not sure then I had server maintenance a week ago but not for a few days, not sure what happened to you

Seems like people buying in Microsoft Store don’t get multiplayer option. What a scam.

I have the MS Store game, works just fine. If you look in your screenshot, in the top right corner, it says you’re not logged in. The multiplayer button will enable once this part is completed successfully. Click the button in the upper right (that says to reconnect) to attempt log in once more.

That button does nothing