Multiplayer Game Still Out of Sync

Age of Mythology: Retold Report a Bug
1

  • Game Version: v.100.17.27932.0

  • Build Number: (486684R)

  • Platform: Steam

  • Operating System: Windows 11

Player1_DxDiag.txt (111.6 KB)
Player2_DxDiag.txt (106.8 KB)
session_id.txt (16 Bytes)

Issue: Multiplayer Game Out of Sync

Multiple custom multiplayer games with 2 humans vs 2 (or more) bots eventually encounter sync issues and are forced to reload, sometimes numerous times per individual game. This issue has reoccurred in ~6 out of 7 games played.

Resolution steps attempted:

  1. Change hosting player (includes Windows 11 Home, Windows 11 Pro, and Xbox One Series X players).
  2. Non-hosts closing & reloading game after error occurs.
  3. Various maps, pantheons, difficulty settings for bots, etc.

No change in behavior occurs. A multiplayer game setup the same without a 2nd human connected is able to run without sync issues occurring.

After reloading the automatic save file, a several minute process, error is likely to reoccur. Sometimes within seconds, other times after 5-10 minutes.

Trigger Event:

Unknown trigger, occurs most frequently when engaging in combat. This could, however, be related to unit counts, play time, etc. as players remain fairly consistent. Most often around the 25 - 35 minute marks.

Repro Steps:

  1. Play a multiplayer game with another human.

Relation to Known Issue: Windows 11 Update causes a desync when in a lobby with players on a different version of Windows

The description of the known issue implies “instant desync”, my issue is not occurring instantaneously but after extended play.

The latest Windows 11 Update may cause an instant desync when in a lobby with players on a different version of Windows

Platforms Affected:

Steam

4 Likes
2

Same issue here I think. Match ends with desync error randomly after 5 - 40 mins of play

2 Likes
3

We’re experiencing the very same issue. Mainly in 2p vs 2AI games.
We were not able to load the savegames afterwards due to syncing issue, so we actually had to stop playing!

2 Likes
4

I had the same issue before, but after downgrading my system version from 24h2 to 23h2, I no longer experienced any sync failures.

5

Same issue here and it’s also happening while watching replays.

6

Same issue here, this is def annoying, killing online playing. Please fix quick

1 Like
7

Same happend to me too. Mostly right after using a god power.

Screenshot 2024-09-18 200441
Screenshot 2024-09-18 2004411500Ă—1414 110 KB

8

Whenever this happens, we can’t load the automatic savegames neither. Or, better, as soon as the game finishes loading the savegame, the sync error appears again.

If you find any way to recover these savegames, please share!

9

This is one of the reasons I don’t do ranked currently. Unfortunately, it means I have to face up against weaker players and civ abusers.

10

Ya my friends and I have been running into sync errors constantly. We’re all on Xbox too