My Empire Era account keeps reporting errors when it can't be opened, but my friend's account can be opened, indicating that both software and hardware are working. I asked the official staff and they said that my account is normal

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  • GAME BUILD #: ######
  • GAME PLATFORM: Steam / Microsoft Store
  • OPERATING SYSTEM: Windows 10 / Windows 8 / Windows 7 / Mac / Linux

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My Empire Era account keeps reporting errors when it can’t be ####### ### my friend’s account can be opened, indicating that both software and hardware are working. I asked the official staff and they said that my account is normal

Can you tell us your game version? What errors does your game show?

Also, can you check the Windows event log?

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