My screen freezes

Age of Empires II: DE II - Report a Bug
1

:play_button: GAME INFORMATION

  • GAME BUILD #: ######
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: windows 11

:play_button: ISSUE EXPERIENCED

After the recent update, my system (11th Gen Intel(R) Core™ i5-1155G7 @ 2.50GHz) consistently freezes approximately 30 seconds into the game. The freeze lasts for around 10 seconds, during which there’s no activity. This issue repeats every 5–10 minutes. It had never occurred before the update. Additionally, all my campaign ratings dropped from Gold to Silver after the update.

:play_button: FREQUENCY OF ISSUE

  • 100% of the time / matches I play (ALWAYS)

:play_button: STEPS TO REPRODUCE

These are the steps to reproduce the issue:

Open the game from Steam.

Play PvP.

Wait approximately 30 seconds; the game will freeze for about 10 seconds.

Continue playing; the freezing issue recurs every 5-10 minutes.

EXPECTED RESULT

The game should run smoothly without freezing or interruptions. Performance should remain consistent, and campaign medals (Gold) should be retained after the update.

1 Like
2

Yes, this happens to everyone since yesterday’s patch. However, for people with more powerful CPUs, this freeze is shorter — for me (Ryzen 9 5950X) it’s only around 2 seconds. During singleplayer it’s not that big of a problem, but in multiplayer it can really ruin your game, since the game keeps running for everyone else while you’re frozen, and you’ll then catch up after the freeze.

My educated guess would be that some new heavy calculation runs every few minutes, locking up the update loop.

3

Question, did a lot of unit died before the problem ? I mean, during the entire game up to the freeze ?

4

No, it happens when I start the game and after 30 seconds it freezes. Later it freezes every 5-10 minutes.

5

Okay, I thought it could occure due to decayed bodies lefting a permanant pixeling now, but it seems it’s not that.

6

Might be related to this freezing issue Freezes after patch - #8 by Harooooo1

7

the freeze can absolutely happen in the early game before a single unit died. i’ve had it happen when i sent the first lumberjack to the woodline. it doesn’t seem to be linked to anything specific that’s happening in the games.

I think I tend to have it during scouting and not really once the whole map is uncovered, but i’m not sure about that