Need help about skin locked [Mega thread]

Age of Empires III: DE III - Report a Bug
179

I have the same issue, Dutch Prince and Zheng Yi Sao still locked. Please help. Thanks!
Platform: xbox, ID: plata0#9866
C:\Users[USERNAME]\Games\Age of Empires 3 DE\2533274879285133

Can't unlock Zheng Yi Sao Skin