Never ending loading screen

Stuck on the loading screen!
After I open the game, few logos pass by, then a loading screen with a moving circle at the bottom left screen keeps rotating, behind it is a golden map-like image that shines.

That’s all that happens, the game never loads. I tried to wait for more than 20 mins several times.

Tried
*reinstalling the game from scratch,
*allowing the game from firewall,
*disabled/enabled HDR pack,
*restarted the PC of course,
*updated windows and graphics driver
*allowed the game from Controlled Folder Access
*verified game files via steam several times
*verified no game files are blocked by windows defender

My PC is completely top-notch with 3080ti, 12 core CPU, and SSD drive.

Also, I was able to play this game just fine for the first time, I played the first 3 missions from the Normandy campaign. And after that, this endless reloading problem started.

Please help, it’s been more than 10 hours trying to solve this but to no avail. How can I start this game now?

1 Like

Could be a broken save.
Please send the warnings.txt from
C/user/username/documents/My gamew/age of empires IV

There are 2 files warnings.log, and warnings1.log

Here is warnings1.log:

RelicCardinal started at 2021-10-29 00:57 [India Standard Time UTC 05:30]
OS Win 10.0.0.0, 98251MB Physical Memory, 88566 Physical Available, 149451 Virtual Total, 136615 Virtual Available, 51200 Page file.
RUN-OPTIONS
WORKING-DIR [C:\Program Files (x86)\Steam\steamapps\common\Age of Empires IV]
USER [Shubham]
COMPUTER [DESKTOP-N0LNH1T]
LOCALE [en-US]

(I) [00:57:12.301] [000018304]: Version.cpp - translation info queried modulefilename C:\Program Files (x86)\Steam\steamapps\common\Age of Empires IV\RelicCardinal.exe, len 1716
(I) [00:57:12.301] [000018304]: Version [5.0.7274.0] Info [[Age of Empires IV][cardinal][staging][rtm][3701901]]
(I) [00:57:13.389] [000018304]: Loading step: [Additional crash information]
(I) [00:57:13.389] [000018304]: Loading step: [Platform]
(I) [00:57:13.391] [000018304]: Loading step: [Single Instance Check]
(I) [00:57:13.392] [000018304]: Shutting down app early, detected another instance already running
(I) [00:57:13.392] [000018304]: GlobalInit – Aborted load for step: ‘Single Instance Check’
(I) [00:57:13.392] [000018304]: Unloading step: [Platform]

Application closed without errors

warnings.log is too long to write here. but here are the beginning and end of it:

RelicCardinal started at 2021-10-29 10:59 [India Standard Time UTC 05:30]
OS Win 10.0.0.0, 98251MB Physical Memory, 87814 Physical Available, 149451 Virtual Total, 134529 Virtual Available, 51200 Page file.
RUN-OPTIONS
WORKING-DIR [C:\Program Files (x86)\Steam\steamapps\common\Age of Empires IV]
USER [Shubham]
COMPUTER [DESKTOP-N0LNH1T]
LOCALE [en-US]

(I) [10:59:12.734] [000008292]: Version.cpp - translation info queried modulefilename C:\Program Files (x86)\Steam\steamapps\common\Age of Empires IV\RelicCardinal.exe, len 1716
(I) [10:59:12.734] [000008292]: Version [5.0.7274.0] Info [[Age of Empires IV][cardinal][staging][rtm][3701901]]
(I) [10:59:13.819] [000008292]: Loading step: [Additional crash information]
(I) [10:59:13.819] [000008292]: Loading step: [Platform]
(I) [10:59:13.821] [000008292]: Loading step: [Single Instance Check]
(I) [10:59:13.821] [000008292]: Loading step: [Config File]
(I) [10:59:13.877] [000008292]: GAME – Current Steam name is [ZenMittal]
(I) [10:59:13.877] [000008292]: GAME – steam returned language ‘english’
(I) [10:59:13.888] [000008292]: GAME – [Age of Empires IV] set to language [en]
(I) [10:59:13.888] [000008292]: Loading step: [Init Thread Scheduler]
(I) [10:59:13.888] [000008292]: Primary CPU is a 3793MHz [AMD Ryzen 9 3900X 12-Core Processor ] running at 3793MHz
(I) [10:59:13.888] [000008292]: Architecture [9], Level [23], Revision [28928].
(I) [10:59:13.888] [000008292]: 24 logical processor(s) detected.
(I) [10:59:13.888] [000008292]: 12 physical processor(s) detected.
(I) [10:59:13.888] [000008292]: 1 processor(s) nodes detected.
(I) [10:59:13.888] [000008292]: Threading system initialized to [12]/[24] cores
(I) [10:59:13.888] [000008292]: Loading step: [Render Window]
(I) [10:59:13.888] [000008292]: Loading step: [Statgraph]
(I) [10:59:13.888] [000008292]: Loading step: [StatGraph Stats]
(I) [10:59:13.888] [000008292]: Loading step: [MathBox]
(I) [10:59:13.888] [000008292]: MATHBOX – Mode=SSE
(I) [10:59:13.888] [000008292]: Loading step: [ArchiveManager]
(I) [10:59:13.888] [000008292]: Loading step: [Filesystem]
(I) [10:59:13.888] [000008292]: Using [C:\Users\Shubham\Documents\My Games\Age of Empires IV] as base writable folder
(I) [10:59:13.888] [000008292]: Game – System temp path is [C:\Users\Shubham\AppData\Local\Temp]
(I) [10:59:13.889] [000008292]: Loading step: [Load Scheduler]
(I) [10:59:13.889] [000008292]: Loading step: [FileLogger]
(I) [10:59:13.889] [000008292]: Loading step: [Lua GameBinding Traits]
(I) [10:59:13.889] [000008292]: Loading step: [Lua Libraries]
(I) [10:59:13.889] [000008292]: Loading step: [System Config]
(I) [10:59:13.891] [000008292]: Loading step: [User Folder Unloader]
(I) [10:59:13.891] [000008292]: Loading step: [Load/Save Config Settings]
(I) [10:59:13.891] [000008292]: Loading step: [Warnings]
(I) [10:59:13.891] [000008292]: Loading step: [Load Debug Symbols]
(I) [10:59:13.891] [000008292]: Loading step: [MemoryEnvironment]
(I) [10:59:13.891] [000019900]: DB – Unable to load symbols.
(I) [10:59:14.285] [000008292]: Loading step: [InitReflectSystem]
(I) [10:59:14.322] [000008292]: Loading step: [InitStateTreeManager]
(I) [10:59:14.322] [000008292]: Loading step: [Prerequisite Manager]
(I) [10:59:14.322] [000008292]: Loading step: [Prerequisite Entries]
(I) [10:59:14.322] [000008292]: Loading step: [GameModule Pre Mod Interface Init]
(I) [10:59:14.322] [000008292]: Loading step: [ModManager]
(I) [10:59:14.322] [000008292]: MODULE – Creating module ‘RelicGame’.
(I) [10:59:14.327] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\attrib.sga 32025589 B [ID:ee47be61ca96024d4a4e1ec86642ee0d] [Ver:1811b79df6fb474a4a2c09a3457a2a05] [Sig:12112336666737755889]
(I) [10:59:14.333] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\soundspeechcampaignleaders.sga 4022012 B [ID:7965640ab0c1bf7ba2373a19d2e7b069] [Ver:6e946e1c0304b5d962e8b3e7f0ee2eb1] [Sig:17502851032116184997]
(I) [10:59:14.340] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\soundspeechchinese.sga 317469955 B [ID:e19627d267be517bf5392c2e6014c423] [Ver:82bd69d5ddf4f0f7fa7cea34a8884cf6] [Sig:2754016724062746090]
(I) [10:59:14.358] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\soundspeechenglish.sga 294569663 B [ID:feaf97340d27ade41677b3c3df1ba56f] [Ver:c51a2ab2fff663a4638daa310406e923] [Sig:10347971993938578503]
(I) [10:59:14.374] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\soundspeechfrench.sga 269068636 B [ID:bb0a6805c37931642df8dfc59ace3577] [Ver:91d93871150af835ebdfe8372e94aeef] [Sig:5598542733205860302]
(I) [10:59:14.390] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\soundspeechhre.sga 275685564 B [ID:b9b7b1c4746a5da164c4122c43af789d] [Ver:0ee74d32612d5eb328853c3cfaf26a93] [Sig:3184095647338210151]
(I) [10:59:14.400] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\soundspeechmisc.sga 2384109 B [ID:e4c186b521460161f56ea8bd2b98da2b] [Ver:9190aed22cb1a63c0b05ceab73b57f50] [Sig:5801845490065423896]
(I) [10:59:14.408] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\soundspeechmongols.sga 359286578 B [ID:05c84958f92c54139e30273e08245a4d] [Ver:f2ac3f51a4806d863d3ae7cdd7fa27a5] [Sig:5844061125875378322]
(I) [10:59:14.428] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\soundspeechrus.sga 321337149 B [ID:571a52b40cc6bc0ea9986dde60365cd8] [Ver:60dda6ed6e09a1420769942e9eee37a0] [Sig:11821580515680893240]
(I) [10:59:14.443] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\soundspeechsultanate.sga 255927056 B [ID:89b1937c7703937f5844dc4ec15f22f9] [Ver:512caea79731ea971cbfff64deaea743] [Sig:5139859926441974357]
(I) [10:59:14.457] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\soundspeechabbasid.sga 373590540 B [ID:762a11281de7ccf41b2c9854c76b0870] [Ver:5e84cafe28899b8daefefb29b18dc765] [Sig:10881701950618501301]
(I) [10:59:14.470] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\soundspeechcampaignlocalizedenglish.sga 51899547 B [ID:b97ee6c9ada021e3cbc5b0d8d8a44c40] [Ver:6221a7e5091772cd8f6d038e8ed7505b] [Sig:7244573121425624344]
(I) [10:59:14.471] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\engine\archives\data.sga 7164594 B [ID:16c0f95516b6bd76239a8a743a290dba] [Ver:d01b6ea488d7736b68eb54b53809b552] [Sig:1150158378418148442]
(I) [10:59:14.471] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\engine\archives\ui.sga 1131005 B [ID:09480279ef1f221e1467f0feeeb28aa2] [Ver:aae0aac76be5a997dafa5e5dac59fcce] [Sig:15712092445952964664]
(I) [10:59:14.472] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\common\archives\data.sga 51932 B [ID:16c0f95516b6bd76239a8a743a290dba] [Ver:2eab840c73c5e0a50465e26a0c498642] [Sig:12045894921760675423]
(I) [10:59:14.475] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\data.sga 17205114 B [ID:f4b1338f05099577586aca4849e71887] [Ver:d76a4cac01fa1ec8ddfb3a5a1e26153c] [Sig:17915543088266414548]
(I) [10:59:14.480] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\art.sga 52251136 B [ID:d99ddc3bf2a59ab33b5a50ec14f1256c] [Ver:0f79e92a02e6dcc0bc80e5e0d69c6665] [Sig:13412305236346552626]
(I) [10:59:14.482] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\artcivilizations.sga 106728285 B [ID:a1848b38e5518cdbdf39590d559fac83] [Ver:a1197a777491aa3adb4d59bbfb01efd9] [Sig:16000181914362130450]
(I) [10:59:14.483] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\artenvironment.sga 479186 B [ID:a7a407191c6a9c6d7922e5be93c9c0ab] [Ver:f5f050c5231a9f2b69c24d4f56ee2539] [Sig:13565419628892128042]
(I) [10:59:14.483] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\artmaterials.sga 472 B [ID:f158b1044fc87fe0c767255d28a39503] [Ver:cd4ca20af4cc08abcb623f9c2bf1812a] [Sig:15344936433509628566]
(I) [10:59:14.483] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\artscenarios.sga 1477936 B [ID:8c73975de44dd6c1a48fcb04421475c4] [Ver:2062ceccb274605ff3e2d9e0b8c6db64] [Sig:11439821136888739016]
(I) [10:59:14.484] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\scenarios.sga 118662869 B [ID:14a8a0e59b40c543e6087f69fee1f85e] [Ver:8b130a19017e4f9160ee9b8b08c72967] [Sig:9686027820967262157]
(I) [10:59:14.485] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\scenariosmp.sga 472 B [ID:58730db3487b6b15734fa759553ff5c5] [Ver:cd4ca20af4cc08abcb623f9c2bf1812a] [Sig:15344936433509628566]
(I) [10:59:14.485] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\scenariossp.sga 362825599 B [ID:660d975e8673cc3f148c18157ca51349] [Ver:f9d3efdff85c710277af697b88afe7e1] [Sig:18085690491233117019]
(I) [10:59:14.487] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\ui.sga 108632713 B [ID:c00215033d7a6362a23396b8a85b673e] [Ver:d6227334f62fbc8f4fa271d7411e9bfe] [Sig:13472849861710675013]
(I) [10:59:14.488] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\uiart.sga 704911750 B [ID:e9e119548401f6f9cb7ccf6351516a15] [Ver:67b69f6e660591b30a5da221bfebb5c7] [Sig:2489126717994537833]
(I) [10:59:14.489] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\artcampaign.sga 386917 B [ID:6412a87b29f706d21c1052453db9f82a] [Ver:93e937688741761a1334c6f32b212187] [Sig:13028775917948200269]
(I) [10:59:14.489] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\campaigndata.sga 5789215 B [ID:3153ae39a848ec5c99fe004f4363e020] [Ver:33ca43c92f8d8f7086993a56c769bf5b] [Sig:2293334923640195557]
(I) [10:59:14.490] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\artabbasids.sga 4029860 B [ID:0e00db2440f4d006b08b650c273d8060] [Ver:efeef297e33ed60f7228e3a71b9b0db8] [Sig:710261492351384501]
(I) [10:59:14.490] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\artchinese.sga 8973452 B [ID:82a6adbd840c98202bc87fef753b5d65] [Ver:8f61aa69b8ac2642a7f97705cb028aaf] [Sig:4969517695682727237]
(I) [10:59:14.491] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\artenglish.sga 8707601 B [ID:f1edd63d3e0732b474dd114b8cefbe0a] [Ver:99a39096b456d1d8deab06e9f03739ee] [Sig:4461052958771817559]
(I) [10:59:14.492] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\artfrench.sga 7251604 B [ID:10e6ba5b8cd559550c78b750c102d365] [Ver:5bd1866c9edd74f5c3d421a0c4616f6d] [Sig:9010822740146421096]
(I) [10:59:14.492] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\artgaia.sga 2944193 B [ID:13f9b459d59202d5c9505386a400343a] [Ver:3f944a54a43bf7b922f379c863e2697c] [Sig:5093021259150856402]
(I) [10:59:14.493] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\arthre.sga 8529081 B [ID:2cd9426f658c78085b3c9636b688a407] [Ver:63cc347e7f82762bc635692c0995c102] [Sig:6382047940178015588]
(I) [10:59:14.493] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\artmongols.sga 9356612 B [ID:fbe36b2d57b65570e87e63a23c830eca] [Ver:2bd591c44e3d2e92a05c2396aa280e34] [Sig:969025272693656658]
(I) [10:59:14.494] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\artrus.sga 8467883 B [ID:147955ba60fa5b6f1f9d3f1d30dac006] [Ver:cc0b7f62b417dc765f15221106012876] [Sig:4222343612497168097]
(I) [10:59:14.495] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\artsultanate.sga 8894919 B [ID:18eda33163592da2ba61529ce754b445] [Ver:48cae41a59bf84d2845d7b22b8d43af4] [Sig:6511451074982129430]
(I) [10:59:14.495] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\tools\archives\data.sga 1848 B [ID:94195021539650ebc2111161f08a5693] [Ver:79c7730456906881b8c847ceee7fb902] [Sig:7866792900671790264]
(I) [10:59:14.496] [000008292]: Archive [DevOnly] is [corrupt]! [Skipping.]
(I) [10:59:14.496] [000008292]: Archive [DevOnly] is [corrupt]! [Skipping.]
(I) [10:59:14.496] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\otapatchassets.sga 472 B [ID:1ba10adee36f2fa055b5a175308464d0] [Ver:cd4ca20af4cc08abcb623f9c2bf1812a] [Sig:15344936433509628566]
(I) [10:59:14.496] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\tensorflow.sga 661966 B [ID:a90e31fb9bdbd9d1907690832455739e] [Ver:613330e1756e0fad23ef77888f7f6879] [Sig:12904394957454696622]
(I) [10:59:14.496] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\campaigntensorflow.sga 661993 B [ID:a29737bb04597fc31394a66f2c121ff4] [Ver:c09477024b940d23b48ad83f0684d830] [Sig:16995637170258585014]
(I) [10:59:14.496] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\engine\archives\arthigh.sga 4616 B [ID:e8f87e4ac202807565d2b4980453804d] [Ver:ab02d3b62a7a2a6b2fa10f110300180a] [Sig:11640576002842547404]
(I) [10:59:14.498] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\arthigh.sga 334048313 B [ID:99da1b8f8572c24ec631e9f73acb000d] [Ver:b1f0fc2a17ebf9c22501ba2c5d3ee9c6] [Sig:8618276460136629987]
(I) [10:59:14.501] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\cardinal\archives\localeenglish.sga 375182 B [ID:7c016c99df8f6c8651bc31c70aa32076] [Ver:600b78ea14d94010532bb5b9bb267e37] [Sig:15358107521226778236]
(I) [10:59:14.501] [000008292]: ARC – c:\program files (x86)\steam\steamapps\common\age of empires iv\engine\archives\reflect.sga 877541 B [ID:cf317ce4d037d959d1f61ec4ba4b95da] [Ver:ee2327c75a65cca861392471d5c2a155] [Sig:17381995506961359270]
(I) [10:59:14.502] [000008292]: Loading step: [Localization]
(I) [10:59:14.509] [000008292]: Loading step: [Game]
(I) [10:59:14.509] [000008292]: Loading step: [SimStaticApp]
(I) [10:59:14.509] [000008292]: Loading step: [Family Manager]
(I) [10:59:14.512] [000008292]: Loading step: [SimApp]
(I) [10:59:14.512] [000008292]: Loading step: [Property Bag Registration]
(I) [10:59:14.513] [000008292]: Loading step: [Sim State Tree Manager]
(I) [10:59:14.563] [000008292]: Loading step: [Sound - Rtpc Event Database Init]
(I) [10:59:14.563] [000008292]: Loading step: [Property Bag Manager]
(I) [10:59:14.867] [000008292]: MapGen - Failed to load: attr->AttributeExists_PL(name) || attr->TableExists_PL(name)Failed loading an attribute data field for map generation. It is likely that your attribute data is out of sync with your local build or build from the build launcher.
(I) [10:59:14.868] [000008292]: MapGen - Failed to load: attr->AttributeExists_PL(name) || attr->TableExists_PL(name)Failed loading an attribute data field for map generation. It is likely that your attribute data is out of sync with your local build or build from the build launcher.
(I) [10:59:14.873] [000008292]: MapGen - Failed to load: attr->AttributeExists_PL(name) || attr->TableExists_PL(name)Failed loading an attribute data field for map generation. It is likely that your attribute data is out of sync with your local build or build from the build launcher.
(I) [10:59:14.873] [000008292]: MapGen - Failed to load: attr->AttributeExists_PL(name) || attr->TableExists_PL(name)Failed loading an attribute data field for map generation. It is likely that your attribute data is out of sync with your local build or build from the build launcher.
(I) [10:59:14.873] [000008292]: MapGen - Failed to load: attr->AttributeExists_PL(name) || attr->TableExists_PL(name)Failed loading an attribute data field for map generation. It is likely that your attribute data is out of sync with your local build or build from the build launcher.
(I) [10:59:14.874] [000008292]: MapGen - Failed to load: attr->AttributeExists_PL(name) || attr->TableExists_PL(name)Failed loading an attribute data field for map generation. It is likely that your attribute data is out of sync with your local build or build from the build launcher.
(I) [10:59:18.160] [000008292]: PropertyBagManager Loaded in 3.597000s
(I) [10:59:18.160] [000008292]: Loading step: [Modifier Callbacks Initialize]
(I) [10:59:18.160] [000008292]: Loading step: [HandleIndex Manager]
(I) [10:59:18.160] [000008292]: Loading step: [EntityBlueprintManager]
(I) [10:59:18.161] [000008292]: Loading step: [ReflectPostExternalSystemsInited]
(I) [10:59:18.164] [000008292]: Loading step: [ModPackManager]
(I) [10:59:18.164] [000008292]: Loading step: [ModDllSetup]
(I) [10:59:18.164] [000008292]: Loading step: [FilePath Filter]
(I) [10:59:18.164] [000008292]: Loading step: [Locale System]
(I) [10:59:18.164] [000008292]: Loading step: [Compatible Architecture Check]
(I) [10:59:18.164] [000008292]: Loading step: [Compatible OS Check]
(I) [10:59:18.164] [000008292]: Loading step: [Multicore Check]
(I) [10:59:18.164] [000008292]: Loading step: [Running in compatibility mode check]
(I) [10:59:18.166] [000008292]: Loading step: [Parental Control]
(I) [10:59:18.167] [000008292]: Loading step: [NetworkGlobal]
(I) [10:59:18.168] [000008292]: Initializing Server Settings: server=aoe, title=age4
(I) [10:59:18.177] [000008292]: WorldwideLoginService::WorldwideLoginService - initializing
(I) [10:59:18.179] [000008292]: Opened the CA system store.

now the end part:

(E) [10:59:35.966] [000008292]: Enum changed on the server ScenarioType
(E) [10:59:35.983] [000008292]: Enum changed on the server ScenarioType
(I) [10:59:36.079] [000008292]: Warning: tried to parse a non-xml document: expected <
(I) [10:59:36.079] [000008292]: GAME – (WorldManager) Unable to load savegame desc ‘save:autosave\ang_chp2_bayeux - autosave1.sav’: ‘Not a valid chunky file! save:autosave\ang_chp2_bayeux - autosave1.sav’
(I) [10:59:36.079] [000008292]: Warning: tried to parse a non-xml document: expected <
(I) [10:59:36.079] [000008292]: GAME – (WorldManager) Unable to load savegame desc ‘save:autosave\ang_chp2_bayeux - autosave2.sav’: ‘Not a valid chunky file! save:autosave\ang_chp2_bayeux - autosave2.sav’
(E) [10:59:36.080] [000008292]: Enum changed on the server ScenarioType
(E) [10:59:36.082] [000008292]: Enum changed on the server ScenarioType
(E) [10:59:36.090] [000008292]: Enum changed on the server ScenarioType
(E) [10:59:36.100] [000008292]: Enum changed on the server ScenarioType
(E) [10:59:36.116] [000008292]: Enum changed on the server ScenarioType
(E) [10:59:36.133] [000008292]: Enum changed on the server ScenarioType
(E) [10:59:36.150] [000008292]: Enum changed on the server ScenarioType
(E) [10:59:36.166] [000008292]: Enum changed on the server ScenarioType
(E) [10:59:36.183] [000008292]: Enum changed on the server ScenarioType
(E) [10:59:36.734] [000008292]: Enum changed on the server ScenarioType
(E) [10:59:36.750] [000008292]: Enum changed on the server ScenarioType
(E) [10:59:36.767] [000008292]: Enum changed on the server ScenarioType
(E) [10:59:36.784] [000008292]: Enum changed on the server ScenarioType
(I) [10:59:36.800] [000008292]: Match key created, UID=6833470
(E) [10:59:36.801] [000008292]: Enum changed on the server ScenarioType
(E) [10:59:36.801] [000008292]: Enum changed on the server ScenarioType
(I) [10:59:36.801] [000008292]: MatchSetup::OnCreateSinglePlayerEvent
(I) [10:59:36.802] [000008292]: Sending matchinfo change #10
(I) [10:59:36.802] [000008292]: [Match Flow] MatchSetupManager::Update() - MatchSetup::ST_LOADING
(I) [10:59:36.802] [000008292]: [Match Flow] GameApp::RequestGameBegin()
(E) [10:59:36.834] [000008292]: Enum changed on the server ScenarioType
(I) [10:59:36.835] [000008292]: MOD - Setting player (0) race to: 106553
(I) [10:59:36.835] [000008292]: MOD - Setting player (1) race to: 131384
(I) [10:59:36.835] [000008292]: MOD - Setting player (2) race to: 106553
(I) [10:59:36.835] [000008292]: ModDllSetup: SetStatsGameUID=6833470
(I) [10:59:36.835] [000008292]: GAME – Scenario: data:scenarios\campaign\angevin\ang_chp0_intro\ang_chp0_intro
(I) [10:59:36.835] [000008292]: GAME – Win Condition Qualified Name: 00000000000000000000000000000000:385555344
(I) [10:59:36.835] [000008292]: GAME – Win Condition Name: no_win_condition
(I) [10:59:36.835] [000008292]: GAME – Mod Pack: 0 2b68be0ca3f34580bb867f188bb77459 81062e8534c57e3ad0ccf12301bca55d TuningExtensionPackPart
(I) [10:59:36.835] [000008292]: GAME – Human Player: 0 ZenMittal 6952324 0 english
(I) [10:59:36.835] [000008292]: GAME – AI Player: 1 A.I. Easy -1 1 french
(I) [10:59:36.835] [000008292]: GAME – AI Player: 2 A.I. Easy -1 2 english
(I) [10:59:37.180] [000008292]: Warning: tried to parse a non-xml document: expected <
(I) [10:59:37.180] [000008292]: GAME – (WorldManager) Unable to load savegame desc ‘save:autosave\ang_chp2_bayeux - autosave1.sav’: ‘Not a valid chunky file! save:autosave\ang_chp2_bayeux - autosave1.sav’
(I) [10:59:37.180] [000008292]: Warning: tried to parse a non-xml document: expected <
(I) [10:59:37.180] [000008292]: GAME – (WorldManager) Unable to load savegame desc ‘save:autosave\ang_chp2_bayeux - autosave2.sav’: ‘Not a valid chunky file! save:autosave\ang_chp2_bayeux - autosave2.sav’
(I) [10:59:37.684] [000008292]: GameObj::StartGameObj - info, network session GUID set to [6833470].
(I) [10:59:37.685] [000021664]: Essence thread mode changed: name: [Render_Thread] usesRcssWorkerThreads: [false]
(I) [10:59:37.685] [000003636]: Loading step: [OnBeginLoad]
(I) [10:59:37.685] [000003636]: Loading step: [Assign Players]
(I) [10:59:37.685] [000003636]: [Match Flow] GameWorld::AssignPlayers()
(E) [10:59:37.685] [000003636]: Enum changed on the server ScenarioType
(I) [10:59:37.685] [000003636]: Loading step: [FXReflection]
(I) [10:59:37.686] [000003636]: Loading step: [FXDataContext]
(I) [10:59:37.686] [000003636]: Loading step: [FX Texture Pack]
(I) [10:59:37.686] [000003636]: Loading step: [Run Havok Garbage Collection]
(I) [10:59:37.686] [000003636]: Loading step: [Flush Inventory On Application Exit]
(I) [10:59:37.686] [000003636]: Loading step: [Default World]
(E) [10:59:37.688] [000003636]: Enum changed on the server ScenarioType
(I) [10:59:37.700] [000008292]: Essence thread mode changed: name: [Main_Thread] usesRcssWorkerThreads: [false]
(I) [10:59:37.928] [000003636]: Loading step: [FX Command Function]
(I) [10:59:37.928] [000003636]: Loading step: [AnimatorCommandFunction]
(I) [10:59:37.928] [000003636]: Loading step: [MemShrink]
(I) [10:59:37.928] [000003636]: Loading step: [Sync Checking]
(I) [10:59:37.929] [000003636]: Loading step: [Mod Packs]
(I) [10:59:54.559] [000003636]: Loading step: [Mod Packs]
(I) [10:59:54.559] [000003636]: Loading step: [SimVis System]
(I) [10:59:54.559] [000003636]: Loading step: [DefaultWorld]
(I) [10:59:54.559] [000003636]: Loading step: [Visual Physics ME]
(I) [10:59:54.559] [000003636]: Loading step: [Deferred Decal Manager]
(I) [10:59:54.559] [000003636]: Loading step: [FogVolumeManager]
(I) [10:59:54.559] [000003636]: Loading step: [Vehicle Physics Function]
(I) [10:59:54.559] [000003636]: Loading step: [Unit Occlusion Function]
(I) [10:59:54.559] [000003636]: Loading step: [Splat Function]
(I) [10:59:54.559] [000003636]: Loading step: [Grass Function]
(I) [10:59:54.559] [000003636]: Loading step: [Object Alpha Factor Function]
(I) [10:59:54.559] [000003636]: Loading step: [Renderable Managers]
(I) [10:59:54.559] [000003636]: Loading step: [Setup Skins]
(I) [10:59:54.559] [000003636]: Loading step: [AnimEventSetup]
(I) [10:59:54.559] [000003636]: Loading step: [Session Precache]
(I) [10:59:54.704] [000003636]: Loading step: [Precache core resources]
(I) [10:59:54.711] [000003636]: Loading step: [Precache EBPs]
(I) [10:59:57.562] [000003636]: Loading step: [Precache State Tree references]
(I) [10:59:57.563] [000003636]: Loading step: [Load Actions]
(I) [10:59:57.564] [000003636]: Loading step: [Load Resources from Precache]
(I) [10:59:57.566] [000003636]: GameObjLoader - upgrading load_count from 0 to 2052
(I) [10:59:57.566] [000003636]: Loading step: [Load Resources from Precache]
(I) [11:00:00.112] [000003636]: Loading step: [Load Resources from Precache]
(I) [11:00:00.153] [000003636]: Loading step: [Load Resources from Precache]
(I) [11:00:00.155] [000003636]: GameObjLoader 0x000001FC69FA9E00 - resetting counters
(I) [11:00:00.155] [000003636]: GameObjLoader 0x000001FC69FA9E00 - LOAD_DONE
(I) [11:00:00.155] [000003636]: Loading step: [GEWorld]
(I) [11:00:00.155] [000003636]: GAME - InitializeGEWorld
(I) [11:00:00.395] [000003636]: Re-winding a compressed stream for file ‘data:scenarios\campaign\angevin\ang_chp0_intro\ang_chp0_intro.scenario’. Expensive operation
(I) [11:00:02.396] [000003636]: Regenerating ImpassMap data…
(I) [11:00:02.469] [000003636]: Regenerating SimTerrainCoverMap data…
(I) [11:00:02.540] [000003636]: SimTerrainCoverMap generation took 0.070668 seconds.
(I) [11:00:02.540] [000003636]: Pathfinding::Regenerate()…
(I) [11:00:02.694] [000003636]: Pathfinding::Regenerate() Done.
(I) [11:00:03.094] [000003636]: GAME - CreateGEWorld in 2938 ms
(I) [11:00:03.094] [000003636]: SIM – Setting SyncErrorChecking level to None
(I) [11:00:03.094] [000003636]: Loading step: [Load Resources from GEWorld]
(I) [11:00:03.094] [000003636]: GameObjLoader - upgrading load_count from 0 to 48
(I) [11:00:03.094] [000003636]: Loading step: [Load Resources from GEWorld]
(I) [11:00:03.213] [000003636]: GameObjLoader 0x000001FC69FAA1E0 - resetting counters
(I) [11:00:03.213] [000003636]: GameObjLoader 0x000001FC69FAA1E0 - LOAD_DONE
(I) [11:00:03.213] [000003636]: Loading step: [CommandDB]
(I) [11:00:03.213] [000003636]: Loading step: [Sound Banks]
(I) [11:00:03.213] [000003636]: Loading step: [Session]
(I) [11:00:03.214] [000003636]: GAME - SessionSetup
(I) [11:00:03.214] [000003636]: GAME - SessionSetup finished in 0 ms
(I) [11:00:03.214] [000003636]: Loading step: [Player Setup]
(I) [11:00:03.230] [000003636]: GAME – Recording game
(I) [11:00:03.231] [000003636]: Loading step: [Scenario Lua System]
(I) [11:00:03.299] [000003636]: Loading step: [Team Colour Init]
(I) [11:00:03.300] [000003636]: Loading step: [Race Precaching Event Listener Registration]
(I) [11:00:03.300] [000003636]: Loading step: [Simulation]
(I) [11:00:03.310] [000003636]: LoadWinCondition: - [gamemodes\none_mode] succeeded.
(I) [11:00:03.710] [000003636]: Player killed on game tick [0] due to [unused player]
(I) [11:00:03.710] [000003636]: Player killed on game tick [0] due to [unused player]
(I) [11:00:03.710] [000003636]: Player killed on game tick [0] due to [unused player]
(I) [11:00:03.710] [000003636]: Player killed on game tick [0] due to [unused player]
(I) [11:00:03.710] [000003636]: Player killed on game tick [0] due to [unused player]
(I) [11:00:03.710] [000003636]: Player killed on game tick [0] due to [unused player]
(I) [11:00:03.710] [000003636]: Player killed on game tick [0] due to [unused player]
(I) [11:00:03.710] [000003636]: Player killed on game tick [0] due to [unused player]
(I) [11:00:03.710] [000003636]: Player killed on game tick [0] due to [unused player]
(I) [11:00:03.710] [000003636]: Player killed on game tick [0] due to [unused player]
(I) [11:00:03.710] [000003636]: Player killed on game tick [0] due to [unused player]
(I) [11:00:03.710] [000003636]: Player killed on game tick [0] due to [unused player]
(I) [11:00:03.710] [000003636]: Player killed on game tick [0] due to [unused player]
(E) [11:00:05.127] [000003636]: Enum changed on the server ScenarioType
(E) [11:00:05.127] [000003636]: Enum changed on the server ScenarioType
(E) [11:00:05.127] [000003636]: Enum changed on the server ScenarioType
(E) [11:00:05.127] [000003636]: Enum changed on the server ScenarioType
(E) [11:00:05.127] [000003636]: Enum changed on the server ScenarioType

(E) [11:00:05.130] [000003636]: Enum changed on the server ScenarioType
(I) [11:00:05.130] [000003636]: Loading step: [GameUICore System]
(I) [11:00:05.175] [000003636]: Loading step: [UI System]
(I) [11:00:05.175] [000003636]: Loading step: [LUA]
(I) [11:00:05.175] [000003636]: Loading step: [Game Event Listener Registration]
(I) [11:00:05.175] [000003636]: Loading step: [CPU AI]
(E) [11:00:05.175] [000003636]: Enum changed on the server ScenarioType
(I) [11:00:05.180] [000014624]: Registered essence thread: [AI_Thread] usesRcssWorkerThreads: [false]
(I) [11:00:05.437] [000003636]: Loading step: [Scar Init]
(I) [11:00:29.021] [000007088]: MessageCounts: inval=0/0, seek=0/0, join=0/0, ichk=0/0, sk_r=0/0, deny=0/0, Padd=0/0, Pdel=0/0, drop=0/0, data=0/0, mdat=0/0, voip=0/0, rchk=0/0, nudg=0/0, Thdr=0/0, Peer=0/0, PPrx=0/0, ping=0/0, Pfrg=0/0, rely=0/0, lb_p=0/0, lb_c=0/0, cast=0/0, cdat=0/0, sorq1=0/0, sorp=0/0, acto=0/0, spob=0/0, sorq2=0/0, setp=0/0, actr=0/0, lsim=0/0, rlbc=0/0, rlbc2=0/0
(I) [11:01:19.772] [000008292]: Close requested for msg [274] wParam [f060] lParam [0]
(I) [11:01:22.690] [000009224]: Tick – Adding 2826 ms extension to hang detection temporarily.
(I) [11:01:22.715] [000008292]: Tick – Removing 2826 ms extension of hang detection.

we figured it out, go to:

\Documents\My Games\Age of Empires IV\Users\ some weird number \

delete everything in the save files and data store folders. That did the trick.

2 Likes

Thanks. It worked, but I did lose my campaign progress though sadly.

Got to this mission and just gets stuck on loading game up is this the same problem

Work to me too!!!

Yaaay, I cleaned my PC inside and out thinking I did something wrong knowing I turned it off during a loading screen, thanks!
My game was still there, maybe because I backed it up? IDK
I actually solved this today thanks to this thread.

Im having this issue now, and i deleted all files in saves, but i cant delete all the files in datastore, especially not the TrainingData.rld. My game hasnt been working since 9th of december, and before it was all fine. Ive tried reinstalling and almost everything

Sorry you are having this issue. Please contact support with your DxDiag and warnings.log file.

Thanks i have contacted support with my warning.log files.
I hope it will get sorted somehow, so i can get back in medieval times :wink:

1 Like