New civs bug - Don't appear

I have the DLC, the new maps and new game modes appear, but the new civilizations don’t appear. I can put them for the AI to play, but they don’t appear for me in the metropolis list or when creating a game, so I can’t play with them. I’ve tried reinstalling and it still happens.

I have the same problem

Can any developer or someone help us? I still have the problem… I can’t play new content with owning the DLC…

Probably your steam is problem, contact steam support.