Not getting ranked matches

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 82459
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

I was today in queue for a total of 3-4 hours and I only got 2 games. After 1.5 hours (3 queues which i did reset after 30 mins.) I got my first game. Then I got another game after some more time. Then I bought the missing DLC’s and reinstalled the game after that did also not help.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Queue up for ranked.
  2. Don’t get any games.
  3. Check, see other ppl get games with similar elo. ~1300.
  4. Cry.

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

I would get a game…

After 10x expected queue time I closed this queue and am done for today.

Do you have the newest patch installed?
That sounds like your on an old version with a few other lost souls…
If on steam check the integrity of your files.

Ok, I wanted to get on the hotfix pup patch. But that required a key, so i could not get there.

But when it went live, the key requirement got lifted. My Beta setting was still the pup version and I ended up on the pup version.

The actual version of the game is 82587.

Buen dia, actualmente tengo este mismo problema, hay alguna solucion

Are you on the latest update? 82587.