PC freezes while loading the game

Game Version:

  • Build Number: v3549


Since the last patch my last 4 attempts playing a 4v4 unrankend game always resulted in my PC freezes during the loading screen and I had to hard reset it.
I had this issue before in the closed beta and created a thread with the same title, unfortunately this one is not available anymore.

Trigger Event:

Loading screen at the 60% mark (the point where it usually takes a little bit more time for players) always causes my complete PC to freeze.
The CPU usage of my loading screen experience is the following:
First it starts utilizing 80-100% of my CPU, then it idles at around 35% between 40-60% of the loading screen and shortly before the freeze it spikes again to 75%.

Reproduction Steps:

  1. Start 4v4 unranked

Sorry to hear that you are having this happen @Thylomerr. Please contact support with your DxDiag and warnings.log file. Hopefully they can help.