Performance Issues - Freezing and stuttering issues on console Playstation 5

Age of Mythology: Retold Report a Bug
1

  • Game Version: Age of mythology retold

  • Build Number: 1.008.000

  • Platform: Playstation 5

Issue: Performance Issues - Freezing and stuttering issues on console Playstation 5

Example provide in the video link

Is the game stuttering, encountering an FPS drop, freezing, or some other performance issue?
Yes, in the campaign during gameplay and sometimes in cutscenes too there are frequent stutters or mini freezes for seconds.

How frequently is the issue occurring?
Since last two updates of the game it starts stuttering a lot during the campaign missions. It wasn’t like this when it released on the first weeks of march.

Does the game crash at any point?
So far no.

Does this occur on a specific campaign mission and if so when?
It happens during all campaign missions.

Are you loading from a previous save?
Yes

If the issue is occurring in Skirmish what maps and civilization appear to be triggering this the most?
Didn’t play skirmish

What God Powers are being used?
Only use the ones available during campaign

What AI difficulty is on when the performance problems start?
Standard

Are your setting currently set up for improved performance or do you have it set to graphic quality instead?
Settings performance mode

Are you using a controller or a Keyboard & Mouse set up?
Controller

Are there any non-default game settings being used?
No

Trigger Event:

(what was happening at the time of the performance/stability issue)
Playing campaign, there are frequent stutters and mini freezes during gameplay.

Repro Steps:

  1. (List the steps needed to reproduce the issue)
    Play campaign missions.
  2. (Indicate if you were able to reproduce this, to help us identify frequency of the issue).
    Yes playing again campaign missions.
3 Likes
2

Little update: Recently play some skirmish matches and the stutters and mini freezes also happen frequently during gameplay. Some framerate drops when a lot is happening during battle and god powers.

2 Likes
3

Same here. My brother and me bought the game yesterday. Don’t know about this. Wrote an email to the support team, but poorly only the classic answer like restart ps5.
Any ideas to fix it without the help of the support?
Everytime he fights, the screen freezes for about 7 seconds, the it goes on for 3 seconds, then another 7 seconds of freeze. After a few attempts the game freezes completely and over an hour of playtime is thrown away. Please help. :frowning:

4

Its bad, and some of us have been dealing with it for weeks

5

https://www.reddit.com/r/AgeofMythology/comments/1k7lmzp/playstation_fix_update_42525/

try this plz.

6

Hello, i already tried those steps before but the stuttering and performance problems keep happening. I also tried on another account new save and the same problem happens.

7

Didn’t work, came back worse.

8

For your Information: We’ve fixed it so that the image doesn’t completely freeze. In other words, it still stutters a bit, but you can at least finish a game, even during larger battles.
First we removed all internal data from the game on the ps memory. Then we turned the ps5 off and unplugged the power cord for about 30 sec.
After turning it on:
Then go to the home screen and select settings, saved data and game/app setting. Select [Game Preferences].

Instead of “Game Defaults,” select Performance Mode. It helped us a bit. Also, in the AoM settings, select Performance Mode instead of Quality Mode and disable Bloomer. We also disabled game recording.
We’re still waiting for the update, but in the meanwhile, this works for us.
Maybe you can give some feedback, if this works for you…