Please Help, ERROR after the new patch - currently either offline or not yet signed into Steam/Xbox

Hi a couple of days ago I was playing the game online then I went offline and came back and there was a new patch, Steam updated the game and after launching the game I got the following Error:

“Disconnected
You are currently either offline or not yet signed into Steam / Xbox
Network. Please reconnect to sign in to the game.
Note: Playing the game online is only required on the first launch.
Error code: C00T01R-1X-15 52656C690408”

I have been playing online for two months so this wasn’t my first time playing the game.
also when I use the previous version from Steam → Betas → Previous Live version, I Still get connected to servers and there is no Error but I need the new version to play online, I mean this clearly shows the problem is with the new update but…

I have contacted support but they haven’t been useful at all, just send me a bunch of prewritten copied text without even reading I have said.

These are the things I have tried myself:

  1. Updating windows
  2. Updating Graphic Card and other drivers
  3. Trying with or without VPN
  4. Trying 2 other Internet Providers
  5. Steam Status Being set to online
  6. Restarting PC
  7. Reinstalling Steam and then importing the game files
  8. uninstalling the game and downloading and installing it again!
  9. Verifying game files
  10. Disabling Antivirus and Firewall ( ESET Smart Security )
  11. Trying on another PC
  12. Removing Steam and Xbox and logging in again, logging out of Steam and logging back again, unlinking Xbox
  13. Disabling DLC’s
  14. Performing a clean boot
  15. Updating network driver

1 Like

Hi. I have the same issue.

I have contacted my ISP and AOE support regarding this issue. They have no idea why.
So you might be screwed.

Did you ever figure it out?