rank reset, decks and avatars/profile disappeared

Guys, installed Windows 11, downloaded Steam, went into the game and everything was reset, profile, rank, decks, as if I was a newbie again, I reinstalled the game, I have it installed on disc D, everything is the same
how to get it all back? Help me, please!!! game version v.100.15.59076.0 P1


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Did you have steam cloud enabled ?

When I installed steam and the game, in my opinion steam cloud was disabled, I enabled on steam cloud, nothing changed.
Maybe steam cloud was disabled on windows 10? idk… I just found out recently about steam cloud, I didn’t even know that this feature saves my rank, avatars, decks, I don’t even have medals for historical battles, Achievements have been saved.

How do I get it all back? need to start all over again?!?

SHould be enough to disable, and enable the cloud
That should force steam to syncronzie the game files

I disabled and enabled the cloud, nothing changed :frowning:

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Hi i have same issue my profile and my all civ decks and lvls everythings get reset

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