Ranked crash on game load screen

Hey all, I’ve been playing game since beta. Last 6+ months game has been crashing ever 1/10 times on ranked game loading screen - usually in team games - i think mostly via invite from steam friends.

I’ve reinstalled game, tried different resolutions, updated graphics card etc. Basically i join a party, countdown happens, then it goes to loading screen but i dont see teammates or enemies names on screen, 10 secs later it crashes to the game home screen (not desktop). It’s quite odd and I can’t seem to fix it.

Crash log below:

Initializing Time System
Initializing Command Line
Constant Logging is OFF
Verbose Logging is OFF
Startup is being logged
Age of Empires II DE start at 2022-10-27T09:37:19.054Z
Build version: 101.102.5558.0 #(71094)
Build stream: phoenix_stream_oct2022_hotfix
Build config: Final Steam D3D11, built on BUILDBOX_2, at 2022-10-14T10:13:11
DirectX is being logged
Initializing File System
Initializing Performance Profiler
Gathering System Information
Processor architecture: x64 (AMD or Intel) type 86/x64
Processor level 6, revision 40458
Number of processors = 12
Multi core processor #0, efficiency class 0, 1 groups
 Processor group 0, affinity 0x3
 L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0x3, group=0
 L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0x3, group=0
 L2 unified cache: line size=64 bytes, size=262144 bytes, affinity=0x3, group=0
 L3 unified cache: line size=64 bytes, size=12582912 bytes, affinity=0xfff, group=0
Multi core processor #1, efficiency class 0, 1 groups
 Processor group 0, affinity 0xc
 L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0xc, group=0
 L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0xc, group=0
 L2 unified cache: line size=64 bytes, size=262144 bytes, affinity=0xc, group=0
Multi core processor #2, efficiency class 0, 1 groups
 Processor group 0, affinity 0x30
 L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0x30, group=0
 L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0x30, group=0
 L2 unified cache: line size=64 bytes, size=262144 bytes, affinity=0x30, group=0
Multi core processor #3, efficiency class 0, 1 groups
 Processor group 0, affinity 0xc0
 L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0xc0, group=0
 L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0xc0, group=0
 L2 unified cache: line size=64 bytes, size=262144 bytes, affinity=0xc0, group=0
Multi core processor #4, efficiency class 0, 1 groups
 Processor group 0, affinity 0x300
 L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0x300, group=0
 L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0x300, group=0
 L2 unified cache: line size=64 bytes, size=262144 bytes, affinity=0x300, group=0
Multi core processor #5, efficiency class 0, 1 groups
 Processor group 0, affinity 0xc00
 L1 data cache: line size=64 bytes, size=32768 bytes, affinity=0xc00, group=0
 L1 instruction cache: line size=64 bytes, size=32768 bytes, affinity=0xc00, group=0
 L2 unified cache: line size=64 bytes, size=262144 bytes, affinity=0xc00, group=0
NUMA Node #0
Group max: 1, active groups: 1
 Group #0, 12/12 active processors, affinity mask:0xfff
Total physical memory is 16.000 GB
Maximum system memory: 15.919 GB currently available:9.593 GB
Page file size: 22.669 GB currently available:12.482 GB
Maximum virtual memory: 16383.999 GB currently available:16383.999 GB extended currently available:0.000 GB
Primary display resolution is 3440x1440, desktop size is 3460x1460
Graphics Adapter Name: NVIDIA GeForce RTX 2070
Adapter LUID: 00000000:0000d801
Vendor: 4318 device ID:7938 subsys ID:2255687747 rev:161
Dedicated VRAM: 8031.00 MB
Dedicated system RAM:   0.00 MB
Shared RAM: 8150.50 MB
System has no battery
Battery saver is OFF
Benchmark quad write: 1.730900 milliseconds ==  20798.43 MB/s
Benchmark fast write: 1.752867 milliseconds ==  20537.79 MB/s
Benchmark slow write: 1.740633 milliseconds ==  20682.13 MB/s
CPU rating: 26537.8, GPU rating: 8031.0
Checking graphics driver version
Found graphics driver info:
Driver for:NVIDIA GeForce RTX 2070 by: NVIDIA
Internal driver version: 31.0.15.1694
User driver version: 516.94
Driver date: 7-21-2022
Initializing Telemetry Manager
Initializing Time System
Setting Up Systems
Initializing Registry Options
Setting Program Defaults
Setting up main window
Initializing Reflect
Register Classes
Initializing Speech Synthesis
Initializing Achievement Manager
Initializing UI Widget Manager
Initializing Campaign File Type
Initializing SP Savegame File Type
Initializing MP Savegame File Type
Initializing Random Map File Type
Initializing Random Map Group Manager
Initializing Scenario File Type
Initializing Wwise Manager
Initializing Civilization
Initializing Error Handler
Initializing DLC Manager
Initializing Steam System
Initializing Tool Manager
Initializing Mod Manager
Initializing Loggg System
Initializing Time System
Initializing UI System
Initializing Additional Options
Initializing Localization Manager
LocalizationManager::UpdateSelectedLanguageFromOptions
LocalizationManager::GetOSLanguage: userPrimary is en
LocalizationManager::GetOSLanguage: Located user primary.
LocalizationManager::GetOSLanguage: Located user sub, returning 2
LocalizationManager::UpdateSelectedLanguageFromOptions: Calling SetCurrentLanguage(2)
Initializing Font Manager
Initializing Terrain
Initializing Game Version Manager
Initializing FPS Control
Initializing Difficulty
Initializing Game Mode
Initializing Player Profile Manager
Initializing Update Manager
Initializing Panel System
Initializing Screen Stack
Initializing Sync Logger
Initializing Random Manager
Initializing Network speed Data
Initializing ErrorReportingManager
This Steam account 76561197966868173 is online
Active Launch Options: SKIPINTRO 
Initializing Game
Setting up graphics
Setting up mouse
Setting up screen
Setting up chat
Setting up comm handler
Setting version info: app = 71094 data = 0 mod = 0 version = 56950784
Setup mod manager
Enabling mod #0 (Improved Smaller Berry Bushes)
Enabling mod #0 (Anne_HK - Bigger and Eye-catching Relic)
Enabling mod #0 (Anne_HK - Identical Pine Trees with Grid Shadow)
Enabling mod #0 (Anne_HK - Better Resource Panel and Idle Villager Icon)
Enabling mod #0 (Anne_HK - Building Foundation Label (with Player Color))
Enabling mod #0 (Anne_HK - New Fish Border)
Enabling mod #0 (1779_Huge Number)
Enabling mod #0 (Green Arabia Minimap)
SyncAI is being logged
SyncPlayer is being logged
SyncRandom is being logged
[rlink - error] 2022/10/27 09:37:26.859 (UTC) XboxPlatform::SetPresence not successful: XboxLiveContext is null

Enabling mod #0 (No more plants)
Enabling mod #0 (Improved Mangonel Shot Visibility)
Enabling mod #0 (14335_Improved Extended Tooltips)
Enabling mod #0 ([AoE25] Main Menu)
Get token via xforge_workshop::InstalledMods, Result {1} Token {Steam1.0 CAEQ7cjN9AIYBSBXKoABD1hfiGi7h8Ih5Kv13hXpb1QS7oO+/IDoorM4uAGd9/1tRihKIgPdwT4VsH6gaJro4jwacHAF/Ul5FIB8b0YHmP1OIiqEQYsoQygpQn2gEusUbUT//inbj16eiGAdrnb268P/OhHUWNFRAkWF4XrJpOCV5KSv2kZx1+ux1zoI86g=}
Setup post mod manager
Get token via xforge_workshop::InstallMod, Result {1} Token {Steam1.0 CAEQ7cjN9AIYBSBXKoABD1hfiGi7h8Ih5Kv13hXpb1QS7oO+/IDoorM4uAGd9/1tRihKIgPdwT4VsH6gaJro4jwacHAF/Ul5FIB8b0YHmP1OIiqEQYsoQygpQn2gEusUbUT//inbj16eiGAdrnb268P/OhHUWNFRAkWF4XrJpOCV5KSv2kZx1+ux1zoI86g=}
Get token via xforge_workshop::InstallMod, Result {1} Token {Steam1.0 CAEQ7cjN9AIYBSBXKoABD1hfiGi7h8Ih5Kv13hXpb1QS7oO+/IDoorM4uAGd9/1tRihKIgPdwT4VsH6gaJro4jwacHAF/Ul5FIB8b0YHmP1OIiqEQYsoQygpQn2gEusUbUT//inbj16eiGAdrnb268P/OhHUWNFRAkWF4XrJpOCV5KSv2kZx1+ux1zoI86g=}
Get token via xforge_workshop::GetModDownloadUrl, Result {1} Token {Steam1.0 CAEQ7cjN9AIYBSBXKoABD1hfiGi7h8Ih5Kv13hXpb1QS7oO+/IDoorM4uAGd9/1tRihKIgPdwT4VsH6gaJro4jwacHAF/Ul5FIB8b0YHmP1OIiqEQYsoQygpQn2gEusUbUT//inbj16eiGAdrnb268P/OhHUWNFRAkWF4XrJpOCV5KSv2kZx1+ux1zoI86g=}
Get token via xforge_workshop::GetModDownloadUrl, Result {1} Token {Steam1.0 CAEQ7cjN9AIYBSBXKoABD1hfiGi7h8Ih5Kv13hXpb1QS7oO+/IDoorM4uAGd9/1tRihKIgPdwT4VsH6gaJro4jwacHAF/Ul5FIB8b0YHmP1OIiqEQYsoQygpQn2gEusUbUT//inbj16eiGAdrnb268P/OhHUWNFRAkWF4XrJpOCV5KSv2kZx1+ux1zoI86g=}
Installing modded languages
Opening resource packages
Setting up palettes
Setting up shapes
Setting up save map area
Setting up sound system
Setting up screen resolution
Available resolutions:3440x1440, 2560x1440, 2560x1080, 1920x1440, 1920x1200, 1920x1080, 1720x1440, 1720x720, 1680x1050, 1600x1200, 1600x1024, 1600x900, 1440x900, 1366x768, 1360x768, 1280x1024, 1280x960, 1280x800, 1280x768, 1280x720, 1152x864, 1024x768
Recommended settings:
 resolution: 3440 x 1440
 downscale percentage = 100
 high-resolution assets = YES
 antialiasing = YES
 framelimit = INFINITE
 fog = YES, animatedFogBorder = YES
 edge-blur = YES
 bloom = YES
 vsync = NO
File System Ready
Launching intro video AOEIIDE_TITLEVIDEO
Skipping video due to commandline
Closing video
Setting up interface messages
Loading player profile
Setting up hotkeys
LocalizationManager::GetOSLanguage: userPrimary is en
LocalizationManager::GetOSLanguage: Located user primary.
LocalizationManager::GetOSLanguage: Located user sub, returning 2
LocalizationManager::UpdateSelectedLanguageFromOptions
LocalizationManager::GetOSLanguage: userPrimary is en
LocalizationManager::GetOSLanguage: Located user primary.
LocalizationManager::GetOSLanguage: Located user sub, returning 2
LocalizationManager::UpdateSelectedLanguageFromOptions: Calling SetCurrentLanguage(2)
Total Initialization Time: 31934 ms
Running Game
Total Texture Load Time: 0 ms
Loading player profile
Setting up hotkeys
LocalizationManager::GetOSLanguage: userPrimary is en
LocalizationManager::GetOSLanguage: Located user primary.
LocalizationManager::GetOSLanguage: Located user sub, returning 2
LocalizationManager::UpdateSelectedLanguageFromOptions
LocalizationManager::GetOSLanguage: userPrimary is en
LocalizationManager::GetOSLanguage: Located user primary.
LocalizationManager::GetOSLanguage: Located user sub, returning 2
LocalizationManager::UpdateSelectedLanguageFromOptions: Calling SetCurrentLanguage(2)
[rlink - error] 2022/10/27 09:38:12.645 (UTC) JoinAsync: failed to join platform session. Continuing anyway

[rlink - error] 2022/10/27 09:39:13.398 (UTC) JoinAsync: failed to join platform session. Continuing anyway

SyncMandatory is being logged
SyncMandatory is being logged
Flushing pending telemetry events
Terminating Game normally - result code 0
Terminating UI Widget Manager
Terminating Network speed Data
Terminating Random Manager
Terminating Sync Logger
Terminating Screen Stack
Terminating Panel System
Terminating Update Manager
Terminating Player Profile Manager
Terminating Game Mode
Terminating Difficulty
Terminating FPS Control
Terminating Game Version Manager
Terminating Terrain
Terminating Font Manager
Terminating Localization Manager
Terminating Additional Options
Terminating UI System
Terminating Time System
Terminating Loggg System
Terminating Mod Manager
Terminating Tool Manager
Terminating Steam System
Terminating DLC Manager
Terminating Error Handler
Terminating File System
Terminating Scenario File Type
Terminating Random Map Group Manager
Terminating Random Map File Type
Terminating MP Savegame File Type
Terminating SP Savegame File Type
Terminating Campaign File Type
Terminating Civilization
Terminating Wwise Manager
Terminating Speech Synthesis
Terminating Achievement Manager
Terminating Command Line
Terminating Reflect
Terminating Registry Options
[rlink - error] 2022/10/27 09:40:51.727 (UTC) CallContext::SetComplete - ExtendedError -9 for WorldwideLeaveAdvertisementAsync. Exception ID .

[rlink - error] 2022/10/27 09:40:51.727 (UTC) WorldwideLeaveAdvertisementAsync - response was failure: -9 We are not connected

[rlink - error] 2022/10/27 09:40:51.733 (UTC) CallContext::SetComplete - ExtendedError -9 for WorldwideLeaveAdvertisementAsync. Exception ID .

[rlink - error] 2022/10/27 09:40:51.733 (UTC) WorldwideLeaveAdvertisementAsync - response was failure: -9 We are not connected

[rlink - error] 2022/10/27 09:40:51.752 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:51.752 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:51.774 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:51.774 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:51.796 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:51.796 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:51.817 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:51.817 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:51.839 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:51.839 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:51.861 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:51.861 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:51.883 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:51.883 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:51.905 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:51.905 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:51.927 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:51.927 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:51.949 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:51.949 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:51.971 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:51.971 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:51.993 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:51.993 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:52.015 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:52.015 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:52.037 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:52.037 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:52.059 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:52.059 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:52.081 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:52.081 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:52.103 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:52.103 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:52.125 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:52.125 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:52.146 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:52.146 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:52.167 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:52.167 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:52.189 (UTC) Session::SendQueuedMessagesToRelay local peer is missing, not sending

[rlink - error] 2022/10/27 09:40:55.699 (UTC) NetworkManagerInternal waited 5001 ms for async jobs to complete without success

[rlink - error] 2022/10/27 09:40:55.705 (UTC) CallContext::SetComplete - ExtendedError -9 for LogoutAsync. Exception ID .

[rlink - error] 2022/10/27 09:40:55.705 (UTC) LogoutAsync - response was failure: -9 We are not connected

[rlink - error] 2022/10/27 09:41:00.700 (UTC) NetworkManagerInternal waited 5001 ms for async jobs to complete without success

[rlink - error] 2022/10/27 09:41:00.708 (UTC) SockClose: socket 0/1096 failed to set linger (on,0); errno=10042 errstr='WSAENOPROTOOPT: The option is unknown or unsupported for the specified provider or socket (see SO_GROUP_PRIORITY limitations).'

[rlink - error] 2022/10/27 09:41:00.711 (UTC) user clean up called

Exiting with code 0