Ranked Matchmaking/Find Match Button Greyed Out

Age of Empires II: DE II - Report a Bug
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:arrow_forward: GAME INFORMATION

  • GAME BUILD #: 101.101.43210.0 5867313
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

I can’t play or start any ranked games because the matchmaking or find match button is greyed out. Yes, I already completed the ranked benchmark test and have a passing result as you’ll see in the attached images below.

:arrow_forward: FREQUENCY OF ISSUE

I can’t really pinpoint the frequency of the issue but currently I’m unable to play ranked games.

Hypothetically 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

Here’s the steps to reproduce the issue:

  1. Click Multiplayer in the Main Menu
  2. Go to Ranked under Multiplayer
  3. The Find Match button on the left is greyed out even after passing the ranked benchmark test

:arrow_forward: EXPECTED RESULT

The Find Match Button is still greyed out after passing the ranked benchmark test. I should be able to play ranked games after passing the ranked benchmark test.

:arrow_forward: IMAGE

Ranked Button Greyed Out Benchmark Test Result
Ranked Button Greyed Out Benchmark Test Result1920×1080 126 KB
Ranked Button Greyed Out
Ranked Button Greyed Out1920×1080 648 KB
Ranked Button Greyed Out Mods Used
Ranked Button Greyed Out Mods Used1920×1080 561 KB

:arrow_forward: GAME FILES (SAVE / RECORDING)

No replay was generated.

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-You don’t have a match setting selected under Game Settings.

1 Like
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My goodness thank you for that. I didn’t really notice until you replied.