Season4 solo rank reward lost

Season4 solo rank reward lost,I get my team reward,solo achievement,but no solo reward,my other accounts get them both. Can anyone help me?Is there anyone else same with me? How to contact with service? Please help me,It’s important to me.

Hey @Jager1! I’m not sure what might be going on here, but definitely try contacting support with your warnings.log file so the team can investigate. Thanks!