🛠 Server Maintenance - Wednesday, April 10 - I, II, III DE, and IV

📢 News & Announcements
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WHAT: Server Maintenance (Multiplayer Servers)

WHEN: 2024-04-10T21:00:00Z

EST. DOWNTIME: 1-2 HOURS

GAMES & PLATFORMS:
Age of Empires: Definitive Edition (Steam / Microsoft Store )
Age of Empires II: Definitive Edition (Steam / Microsoft Store )
Age of Empires III: Definitive Edition (Steam / Microsoft Store )
Age of Empires IV (Steam / Microsoft Store )

OBJECTIVES:

Routine server maintenance; no player-facing changes.

DETAILS:

This coming Wednesday, April 10, the platform team will be taking the multiplayer servers down for regular maintenance. Please note:

  • Online matchmaking will be disabled exactly one hour before the maintenance window to prevent disruption to newly-formed matches.
  • Any matches still in progress at the start of the maintenance window will be disrupted when the servers are taken offline.
  • DURING THE MAINTENANCE WINDOW, YOU WILL STILL BE ABLE TO LAUNCH THE GAME, BUT WILL NOT BE ABLE TO MATCHMAKE OR ACCESS ANY ONLINE FEATURES.

To prevent any interruptions, we recommend wrapping up any games at least 10 minutes before the maintenance window. The downtime is expected to last between 1 and 2 hours . You can watch this thread for any changes to the schedule as they arise, as well as the all-clear when the maintenance is complete.

Thank you for your patience!

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Is it possible that preparation for maintenance is having an effect this early?
I just tried to log into multiplayer after setting the game up on a new computer and it keeps failing.
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I tried the suggested fixes here and they do not seem to be working:

Any ideas?

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A forewarning to everyone that the multiplayer services will be unavailable for around 1-2 hour starting in 1 hour (2pm PT/ 21:00 UTC) as they undergo routine maintenance. Please check the schedule above and plan ahead to prevent the down-time from disrupting your matches!

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Server maintenance is kicking off now! Apologies for the disruption. Updates will be posted in the thread linked above.

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Server Maintenance COMPLETE! If you experience any NEW issues as a result of the maintenance, please post them to this thread. If you cannot connect, please reach out to our Support team so they can work with you to investigate! https://support.ageofempires.com

Enjoy your games!

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i can not play Quickplay in multiplayer.Game crash and kicked me out of game.Please fix it…many many people having the same problem

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Thank you for letting us know, our teams are already investigating this issue and will be looking to address this as soon as possible. If you continue to have this problem, please reach out to Support.