GAME INFORMATION
These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.
- GAME BUILD #: v100.12.27330.0
- GAME PLATFORM: Steam / Microsoft Store
- OPERATING SYSTEM: Windows 10
ISSUE EXPERIENCED
DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
The bug reporting system here is very limited, so to follow the rules of 1 bug per thread I separated it into parts. In this one I will talk about as seen in the image highlighted by the number 5 and orange color.
A time after the last maintenance these 4 matches are empty, inaccessible and frozen. When trying to enter any of these rooms, the following message appears: “Unable to connect to multiplayer services …”
FREQUENCY OF ISSUE
How often does the issue occur? CHOSE ONE; DELETE THE REST!
- 100% of the time / matches I play (ALWAYS)
REPRODUCTION STEPS
List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!
Here’s the steps to reproduce the issue:
- Enter the multiplayer lobby
EXPECTED RESULT
What was SUPPOSED to happen if the bug you encountered were not present?
Empty rooms shouldn’t even exist
IMAGE
ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.
GAME FILES (SAVE / RECORDING)
Attach a SAVE GAME (.aoe3Ysav) or GAME RECORDING (.aoe3Yrec) of the match where you encountered the issue. Link it below if using an external file service.