Starting game problems “Game Config Not Found” Steam

Hi, I just installed the steam version of Aoe IV on Steam but I cannot even start it, when y play the game shows a “Game Config Not Found” error.

“The game is exiting as it cannot load or create the game configuration data. his is due to no directory access or file/folder permissions.”


I try all I can do like:

  • Verifying the game data on steam
  • Reinstalling the whole game
  • Change the game directory to other disk
  • Check and update my drivers
  • That thing with windows security center and the RelicCardinal.exe and nothing works :frowning:

Anyone can help me please

1 Like

i am having the exact same issue. Have you had any luck?

Personally I will delete the folder manually after you close Steam.
steamapps\common\Age of Empires IV\ - delete whole folder than delete C:\Users\your user name\Documents\My Games\Age of Empires IV - whole folder again.

Reopen Steam verify files of AoE4 - it will redownload whole game. Hopefully will fix the folder permissions issue.

I’m having the same issue, but on XBox Game Pass and nothing works

A friend of mine is having this issue as well. He is using Windows 11, we’ve tried reinstalling the game, and even reinstalling Windows, and the error persists.