These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.
- GAME BUILD #: unknown/most recent xbox game pass for PC
- GAME PLATFORM: Xbox Game Pass for PC
- OPERATING SYSTEM: Windows 10 (up to date)
DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
Stuck on the splash screen, game won’t load at all. Tried reinstalling, installing to C drive, everything is updated. Really hope AOE IV won’t have the same issues at launch.
How often does the issue occur? CHOSE ONE; DELETE THE REST!
- 100% of the time (ALWAYS)
List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!
Press play on Xbox Game Pass, game launches splash screen and stays like that forever.
Here’s the steps to reproduce the issue:
- Launch the game on Xbox Game Pass for PC
What was SUPPOSED to happen if the bug you encountered were not present?
The game should start.
ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.
It looks like it’s stuck on the splash screen.
Don’t have the opportunity to make one since the game won’t launch at all.