The game does not work with an active xbox profile

I bought the game from the Microsoft store. If I start the game with an active xbox profile, the game crashes immediately. There is a long loading process (black screen) and then the game crashes to the desktop. If you log out of your profile or turn off the Internet, the game works. Without an active xbox profile, network mode is not available and achievements do not work. This problem appeared after the release of the Three Kingdoms expansion. All this time I can’t play the game. I am very upset about the bugs in the game. And I haven’t been able to play the game I bought for a long time.