The game doesn't start

Age of Empires IV IV - Report a Bug
1

Problem:
The Game doesn’t start.

Infos:
Platform is steam.
OS: Windows 10.

What I do:
I start the game in steam. But nothing happens. No window or anything. After a few seconds steams shows that the game is no longer running.

I already tried to verify the game files through steam. That didn’t help.

Here is an excerpt from the warnings.log file:

(I) [12:00:56.118] [000011552]: Loading step: [Load/Save Config Settings]
(I) [12:00:56.118] [000011552]: SYSTEMCONFIG – Failed to load configuration from ‘userdata:configuration_system.lua’ (not necessarily an error - may not have been saved out yet).
(I) [12:00:56.118] [000011552]: Loading step: [Warnings]
(I) [12:00:56.118] [000011552]: Loading step: [Load Debug Symbols]
(I) [12:00:56.118] [000011552]: Loading step: [MemoryEnvironment]
(I) [12:00:56.118] [000009420]: DB – Unable to load symbols.
(I) [12:00:56.691] [000011552]: Loading step: [InitReflectSystem]
(I) [12:00:56.729] [000011552]: Loading step: [InitStateTreeManager]
(I) [12:00:56.729] [000011552]: Loading step: [Prerequisite Manager]
(I) [12:00:56.729] [000011552]: Loading step: [Prerequisite Entries]
(I) [12:00:56.729] [000011552]: Loading step: [GameModule Pre Mod Interface Init]
(I) [12:00:56.729] [000011552]: Loading step: [ModManager]
(I) [12:00:56.729] [000011552]: MODULE – Creating module ‘RelicGame’.
(F) [12:00:56.862] [000011552]: Archive [Attrib] is [missing]! Unable to continue.
(I) [12:00:56.862] [000011552]: DB – no symbols loaded
(F) [12:00:56.862] [000011552]: – FATAL EXIT –
Archive [Attrib] is [missing]! Unable to continue.

Application crashed.

1 Like
2

Hi,
Same issue here,

(I) [19:10:10.126] [000019028]: DB -- Unable to load symbols.
(I) [19:10:11.058] [000009172]: Loading step: [InitReflectSystem]
(I) [19:10:11.120] [000009172]: Loading step: [InitStateTreeManager]
(I) [19:10:11.120] [000009172]: Loading step: [Prerequisite Manager]
(I) [19:10:11.120] [000009172]: Loading step: [Prerequisite Entries]
(I) [19:10:11.120] [000009172]: Loading step: [GameModule Pre Mod Interface Init]
(I) [19:10:11.120] [000009172]: Loading step: [ModManager]
(I) [19:10:11.120] [000009172]: MODULE -- Creating module 'RelicGame'.
(F) [19:10:11.123] [000009172]: Archive [Attrib] is [missing]! Unable to continue.
(I) [19:10:11.123] [000009172]: DB -- no symbols loaded
(F) [19:10:11.123] [000009172]: -- FATAL EXIT --
 Archive [Attrib] is [missing]! Unable to continue.

Application crashed.

Thought it could’ve been a permissions issue on the files for Age of Empires IV\cardinal\archives
Changed those, to no avail
Win 10 enterprise, if it matters.

3

Hello,

Quick update. I managed to get the game running by changing the steam library it was installed to, from my D drive to C.

On steam, right click on “Age of Empires IV” → Properties → Local Files → Move install folder… → C: Drive

Although running, still far from ideal as i really had to move stuff around to make the space, but oh well.

4

Thanks! Moving the game to C: did indeed work.

5

One more info to add, my gf has the game installed on G: and does work fine. Maybe its some issue with D…

6

I had it on F: At least it’s working now.