In case this bug hasn’t been taken into account yet, as of 2025 it still exists.
A few days ago, while I was playing the campaign the game froze, I could move the mouse and move the camera and nothing else,don’t take too much importance. Today while I was playing with a friend the game crashed 3 times, I couldn’t do anything except force close the game.
In those games, around 40/50 minutes had already passed when the fatal event occurred.
PLEASE TAKE ACTION ON THIS MATTER!!
Same issue here, please fix it
Adding my case to this — same symptom, still happening, and I have solid evidence it’s not a local hardware/network issue.
Symptom: Game freezes completely (no unit response, no UI response, can’t build/select/give orders) but the camera can still be panned/zoomed and music/sound effects keep playing normally, as if the simulation itself is stuck while rendering/audio keep running.
When it happens: Consistently 20-40 minutes into PvE co-op matches (3 human players + AI opponents), roughly 75% of my games over the last ~2 years.
Why I don’t think it’s my setup: I’ve hit this exact freeze on three completely different environments — my desktop PC, my laptop, and streaming via GeForce Now (where the game runs on Nvidia’s cloud hardware, not mine). Resetting all in-game graphics/settings to default did not help. This rules out GPU drivers, local hardware, and my home network as the cause.
I have a full Warning Log from a recent crash (RelicCardinal log, DESKTOP build, GTX 1060 setup) if it’s useful for debugging — happy to share it or send it directly to support. Also noted the log shows repeated “Enum changed on the server CommunityEventContent::EventContentType” errors right after login, in case that’s a relevant thread to pull on.
Would really appreciate this getting escalated to “Tracking” status — this has been a recurring, session-ending issue for years now.