There is a bug about continue game or load game file

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 100.12.50830.0
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED



When I enter the game, there is a “continue” option in the game menu, which shows I can continue a game that I played a long time ago, however in fact I have deleted this save and now I don’t have any save file. When I click to continue, I can’t load into any scene at all.

Then, the system prompts me:

Scenario: XX3. AGE3YSAV Failed to load. The scenario file could not be opened-it may not exist, or the game does nor have permission to open the file.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. save a game
  2. delete the save file
  3. exit the game
  4. over a period of time, enter the game
  5. this bug will appear
    (the appearance of this bug maybe connect with Internet or steam cloud but I am not sure)

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

I think if there is no bug, when I enter the game, the first option of game menu shoule be not “continue” . It should be NEW.

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe3Ysav) or GAME RECORDING (.aoe3Yrec) of the match where you encountered the issue. Link it below if using an external file service.

I don’t have any save file. This is BUG I want to report.

Hi @Gtiantiger09 !

Thanks again for your report ;3