Age community, we need your help! We’re looking for more information to track and investigate issues causing lag, high CPU usage, and other performance issues in Age of Empires IV.
If you’ve experienced anything like this, please reach out to our Customer Support team with warning logs and dx diag files:
Where to locate these files: https://support.ageofempires.com/hc/en-us/articles/4408793405460-How-to-find-information-for-troubleshooting-with-Support
Contact support: https://support.ageofempires.com/hc/en-us/requests/new
Submitting support tickets helps us track current and new issues and allows our teams to investigate.
Known issues are currently being tracked here (this list not comprehensive of everything and updated as needed):
Thank you to everyone who’s provided this info already!