Unable to join multiplayer games, stuck on loading screen (no tick appears next to name)

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: Latest ROR update (83607)
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
When i start a ranked match or online custom game, i can find a game but when the game goes to the loading screen every other player but me gets a tick next to their name and then i just get stuck there, with the only option to force quit the game.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Start any ranked or online custom game
  2. Join game/get matched with opponent
  3. Pick map/civs
  4. Get to the pre-match loading screen

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?
The game should start when every player has loaded (get the tick)

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

Unable to start a game.

2 Likes

Check your mods, some of the mods are preventing the game from loading, for me it was Improved Tech Tree UI mod.

2 Likes

Hi @SlugLife
Can you try as @BusiedSheep1767 mention? Disable your mods and try again. Some players are having issues with UI mods when joining lobbies as these mods need to be updated.
Sorry for the inconvenience.

HI @Felizon89 can confirm that disabling mods fixed it.
Thanks.

1 Like