Unlocked Rewards not Shared Between Versions

Age of Empires III: DE III - Report a Bug
1

:arrow_forward: GAME INFORMATION

  • BUILD #: 10807 & 11148
  • PLATFORM: Steam & Microsoft Store
  • OS: Windows 10

:arrow_forward: ISSUE EXPERIENCED

Here is the problem I’m experiencing…
I purchased both the steam and Windows store versions. After I unlocked several profile icons, I decided to check if the unlockables had transferred to the Windows Store version. Afrter loging in with the same xbox user profile, I discovered the answer was no.

I also discovered that no progress is shared (home cities, campaigns, historical battles, decks, etc.)

:arrow_forward: FREQUENCY OF ISSUE

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

Here’s the steps to reproduce the issue:

  1. Log into Steam version
  2. Unlock any item, profile, mod etc.
  3. Log out
  4. Log into Windows store version
  5. Witness no shared items

:arrow_forward: EXPECTED RESULT

All unlockables should be shared

:arrow_forward: ACTUAL RESULT

No unlockables shared

:arrow_forward: GAME FILES

N/A

:arrow_forward: IMAGE & ATTACHMENTS

N/A

2

Thank you for the feedback!

Currently the unlocks are not shared between the Microsoft Store and Steam versions of the game. You will need to unlock them separately if you want them on both platforms. The same is true for rankings, icons, event mods, and any game progress.