*** GAME BUILD #: 101.102.47822.0 (#113358)
*** GAME PLATFORM: Steam**
*** OPERATING SYSTEM: Windows 10**
ISSUE EXPERIENCED
Custom / Unranked lobbies crash when pressing “Start Game” then we get an error on the menu screen saying “The lobby encountered an unexpected error and has been closed”.
Players are being kicked out of the lobby for no reason and receive the exact same screen or it just says host kicked them even though the host didn’t kick anyone.
This has been happening for months now and wastes a lot of time for players.
FREQUENCY OF ISSUE
Occurs in roughly 50% of our hosted lobbies games (FREQUENTLY). This has been happening for 5-6 months now.
REPRODUCTION STEPS
Here’s the steps to reproduce the issue:
Host an EASTUS custom game (unranked) lobby.
Wait until 8 players join.
Players will then get kicked randomly by the lobby itself.
Receive a screen error and everyone gets kicked.
Often happens when host uses 2-3 monitors or is tabbed out while waiting. Also happens when other players wait for over 15-20 mins.
Restarting the game / Steam fixes the issues but it occurs again after a few games
Issue still occurs. Lobby won’t start and drops every other game while starting. Players are also complaining that the lobby is kicking them by itself.
I found out that it often happens when the host uses 2-3 monitors or is tabbed out while waiting. Also happens more frequently when other players wait for over at least 15-20 mins.
I found out that restarting the game / Steam fixes the issue temporary but it occurs again after a few games.
The issue still occurs. Lobby won’t start and crashes every other game while trying to start the game. Players are also complaining that the lobby is kicking them by itself.
Many players from different communities waste hours of their free time just to host lobbies that end up crashing. This is causing unnecessary anger in the custom game lobbies! When will the devs finally patch this issue? It has been over 7 months and there has been no progress with regard to the issue.
Less than 2 months later, and still no updates or acknowledgement from the devs. I see that multiple users also submitted the problem to this forum, thanks guys! I doubt the devs are even reading these though.
This week together with groups from our community games we wasted hours of our life trying to start a custom unranked lobby just to see it crash 4 times in a row when pressing launch. This even happened to TheViper during his attempts to start a game.
It has been over 8 months and there has been no progress with regard to the issue. More and more players are moving to play other games due to this problem and their limited gaming time.
If the aoe 2 DE dev’s dont want to actually fix this problem, at least make it so whenever a player leaves or is kicked from a game lobby, that slot automatically closes, and reopens.
This will at least bandaid the issue, and prevent it from happening until the cause of the issue can be identified, and fixed properly.
I can confirm this is still happening. It is a shame the lobbies are abandoned by the devs. There is this bug and another one that are destroying custom lobbies. If this keeps happening, AOE will lose its custom scenario scene completely.
At some point it will stop being worth it to play this game when we have to waste 1 hour getting the lobby to start.
GAME INFORMATION
