Unresolved crashes in popular custom scenario (Cannibal Escape)

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: latest
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED


Since the xbox update, my mod, which used to seldom crash, now crashes consistently. I attach the mdmp files in the hope that you can tell me if the issue is related to a tracked issue and is likely to be resolved or not. I’ve spent well in excess of 1000 hours developing this mod and I don’t have any idea what is going on this time.

I’ve disabled overlays though obviously other players may not have.

I’d be grateful to know if this is a known issue, or, if it is relating to specific units/trigger effects, any relevant information so I can mitigate the crashing would be appreciated.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Download the mod
  2. Play the mod
  3. Game will crash by about 35 minutes, if not before, sending all players to desktop

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?
Not to crash!

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

AoE2DESteam-75350-2023.02.09-23.26.56.mdmp (416.0 KB)
AoE2DESteam-75350-2023.02.10-00.01.09.mdmp (414.0 KB)
AoE2DESteam-75350-2023.02.10-00.19.23.mdmp (427.6 KB)
AoE2DESteam-75350-2023.02.10-00.45.27.mdmp (427.7 KB)
AoE2DESteam-78174-2023.03.09-17.15.05.mdmp (403.4 KB)

1 Like

Hi @PsychoticSock1
I talked with the team about this issue.

Are you keeping me in suspense deliberately?!

when is the fix coming?

AoE2DESteam-78174-2023.03.17-23.53.23.mdmp (337.4 KB)
AoE2DESteam-78174-2023.03.18-01.14.20.mdmp (337.5 KB)
More dump files for analysis

during the PUP I uploaded like 7 mdmp files for them and surprisingly they fixed it by next patch, only in a span of around 3-4 days over the weekend too. it kinda sucks we have to test/replicate crashes but if theres PUP at least we get a chance to let them know before they push out a patch.

were you getting the similar crash during the previous PUP?

I could only test the pup with one player as most people can’t follow instructions to install it!

oh yeah ive got that problem as well. could only get 2 players to help me test, two others wanted to try but were on gamepass and not steam 24

I’m happy to try to help you, just likely to be very difficult to get 8 people’s free time to align!