Xbox achievements couldn't be re-earned if unlocked on Steam

Age of Empires III: DE III - Report a Bug
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:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 100.12.43871.0
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

Achievements earned on Steam without being logged to Xbox account, couldn’t be earned on Xbox account anymore. Even after login again to Xbox account.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Start the game on Steam
  2. Not login at start to Xbox account (because game not remember last login)
  3. Gain an achievement (only Steam pop-up/notification appear)
  4. Login to Xbox account later.
  5. Achievements not synced after login.
  6. Fulfil the conditions for this achievements again, but no Xbox pop-up/notification appear

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

  • Xbox achievements schould be synced with Steam ones after login again to Xbox account.
  • Game should remember last Xbox account loggin - no need to login everytime we start the game (that would also prevent to lose achievements on Xbox acc.).
  • If synchronisation is not possiblle at the moment, we should at least have an opportunity to re-gain the Xbox achievement after fulfil the conditions for it (I think that fix was done in Age of Empires II DE).

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

obraz
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:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe3Ysav) or GAME RECORDING (.aoe3Yrec) of the match where you encountered the issue. Link it below if using an external file service.

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Hi to devs! Are you tracking this issue? It’s a important feature for people earning achievements, but not working properly in case Xbox ones.

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HI @MartinTexasXbox !

Sorry for the delay.

We are now tracking this issue ヾ(＾∇＾)

1 Like
4

so what?

the achievements from african royals are not tracking here for me

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Did you get them on Steam, but not on Xbox account? Or just didn’t get them at all?

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Got them on Steam but no one on Xbox. In previous update i got no problem to unlock at least one (about collecting influence) but selling a fattened cattle only unlocked at Steam.

Since last patch, no progress to age advance through both of African civs too.

I am having the same issue on Aoe2.