Xbox AOE II definitive says I don‘t own DLC

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • **GAME BUILD #: heck if I know, it’s what the Xbox has, no updates are showing
  • GAME PLATFORM: Xbox
  • OPERATING SYSTEM: Xbox One

:arrow_forward: ISSUE EXPERIENCED

:point_down: The game says I do not own the DLC, but when I go to the store, it says I do. This locks most civilizations in skirmish, my fav mode, and will not let me load games, telling me I do not own the DLC needed to load it. Mi do own it. .

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. I dunno. Have DLC, try to use it in Skirmish, or load a game, see if it takes you to the store then tells you you already own it? But never load it?

:arrow_forward: EXPECTED RESULT

:point_down: I could play with the civilizations I purchased, and load saved games.?*

There was an issue with Microsoft servers a few days ago and many people had this issue. Did it fix?