Xbox Keyboard Freezes

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: ###101.102.12638.0##
  • GAME PLATFORM: xbox
  • OPERATING SYSTEM: xbox

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

Keyboard stops working properly if ctrol + alt are pressed at the same time.
I do that by accident when I try to go ctrol+x and then None of my hotkeys work. I have to start going boglin mode on the keyboard and mouse until, at some point, I press another combination and I get back my hotkeys.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. press ctrol + alt on the keyboard
  2. keyboard stops responding to anything

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

nothing should happen if I press ctrol + alt

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

Please devs fix this please

Hi Mjukkinderna,

Thanks for reporting this issue with ctrl + alt. We are now tracking this issue.

We really appreciate your effort and patience.

1 Like

Any news? On this bug?

It is still in, and a very bad one. .

Any news about this bug?

Hi, any news about this bug? It is being tracked already for months and it really spoils the gaming experience

Pls fix this i cant play the Game like this

1 Like

My keyboard and mouse stopped working twice the other day when I briefly switched from controller. I didn’t even have to press CTRL and ALT at the same time. It simply stopped working. I couldn’t use build commands or even click to attack. Pretty bad for anyone who wants to play online, but at the moment I just want to buy a new controller that isn’t so badly worn. So I can beat all the single player campaigns.

1 Like

Any news about this bug?

Hi, this wasn’t solved I the last update and it is still a game breaking bug.

Any updates?