Xbox live player chat isn't showing up in game, ally (steam player) can't see chat

Age of Empires II: DE II - Report a Bug
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:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: latest build (after hotfix)
  • GAME PLATFORM: Steam / Microsoft Store (both involved)
  • OPERATING SYSTEM: Windows 10 / Windows 8 /

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

xbox live player chat isn’t showing up in game, ally can’t see chat (unsure xbox to xbox players)

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!
I would say 60% of the time, played a couple happened a few times

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. play with people, bunch of steam player and maybe just 1 xbox in multiplayer lobby
  2. xobox player type something and hope it shows up
  3. nothing shows (but random)

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

steam players can see chat message typed by xbox live players

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hey @thieftdp8498

Unfortunately we were unable to reproduce this issue. We tried variations of games, ally chat and team games but in all cases we could see eachothers messages just fine. Is there any settings we should be aware of?

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that im not sure, I will try to get the player in question to maybe record a session of some kind.