[xbox] Radial menu becomes inaccessible, cannot select anything from it

:arrow_forward: GAME INFORMATION

  • GAME BUILD #: (I’ll update this later, it’s the latest build as of December 31, 2024)
  • GAME PLATFORM: Xbox Series S
  • OPERATING SYSTEM: Xbox

:arrow_forward: ISSUE EXPERIENCED

Sometimes the radial menu’s elements disappear, as seen in the videos below. Nothing in the radial UI can be selected when this bug happens. This used to force me to restart the game, but this time I can save my game manually, give it a name, then return to my game and the radial menu and context menu (Right Trigger) works once more.

Xbox Game DVR

In my One Drive folder you’ll find 3 short Age Of Empires videos, and one of Tropico which is unrelated. I don’t automatically upload videos to my One Drive so there should be only 4 files here when you look.

:arrow_forward: FREQUENCY OF ISSUE

  • 25% of the time / matches I play (SOMETIMES)

:arrow_forward: REPRODUCTION STEPS

I cannot say exactly how this bug happens.

If the developers just play some random campaigns on Xbox you should encounter this bug. I didn’t experience it for a while until recently, when I played the 2nd mission in the “First Punic War Campaign” from the Return Of Rome expansion. After advancing to the Iron Age I started having this problem, which makes me think it’s related to the Iron Age, or something in the UI that only changes in the Iron Age. But it also affects AOE II in the absence of this Rome expansion. The bug has existed for several months, maybe a whole year or near a whole year. I will continue to update the developers with new information, whenever I encounter this bug.

Originally I thought that this bug only affected the “advanced” controller setting (which gives 2 pages of quick find in the radial menu) but it happens in the simple mode too.

:arrow_forward: EXPECTED RESULT

Xbox players should have access to the radial menus which allow for quick find, and easy selection. This includes the context menu (when pressing Right Trigger) and also the LT + RT menu(s)

:arrow_forward: IMAGE

Sorry no image, only videos, please refer to the short videos in my One Drive, which confirms that the bug resolves after a manual game save

Xbox Game DVR

:arrow_forward: GAME FILES (SAVE / RECORDING)

No game saves available (using Xbox and reporting a bug with the Xbox controls)

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These are reoccurring for Xbox and no one has identified a direct cause. However, we do have a short-term fix.

For the Wheel Bug in Age of Empires II, while in the game; Press Start > Settings > Interface > change your interface from Advance to Standard > back to Advance, immediately after. Advance > Standard > Advance. This generally returns the radial wheel.

Hope that helps you whenever you come across it and the Developers to help identify the root cause for it.

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Can the game developers grab all my game related data? I enabled optional data sharing in the Xbox settings. I also tried joining the insider programme but I think it’s only good for testing new features in Age Of Mythology. Perhaps I had the wrong idea about the programme.

Well… I certainly hope so, I was going to make a thread about this topic but you have done it above and beyond my capabilities. I wonder if it happens like due a system overload or something, mabye buttons are hit too fast or too many at once. Sometimes I my game crashes when I pull up the wheel too fast while trying to multitask others.