[XSX] Some sound effects disappear after a while

Age of Empires II: DE II - Report a Bug
1

:arrow_forward: GAME INFORMATION

  • GAME BUILD #: 101.102.9814.0 (#75350) 0
  • GAME PLATFORM: Xbox Series X
  • OPERATING SYSTEM: OS version 10.0.22621.2864

:arrow_forward: ISSUE EXPERIENCED

Some sound effects disappear, notably Trebuchets (launch sound, projectile impact). In the attached clip you can probably notice other missing sound effects (I think the castle being destroyed is another one, and after thinking about it I remember Joan of Arc in the campaign not saying anything when being ordered around). I do not have an exhaustive list however.

:arrow_forward: FREQUENCY OF ISSUE

  • 100% of the time / matches I play (ALWAYS)

Note that this occurs only after the game (as in AOE2:DE) has been running for a while, around a couple hours maybe. Closing and restarting the game fixes the issue.

Also so far this issue only occured on single player games (campaign and skirmish), but I haven’t tested multiplayer games.

:arrow_forward: REPRODUCTION STEPS

Here’s the steps to reproduce the issue:

  1. Play the game for some time without restarting.
  2. Observe: some of the sound effects stop playing.

:arrow_forward: EXPECTED RESULT

I’d like not to be suprised by stealthy trebs :slight_smile:

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

See this game clip: https://www.xbox.com/play/media/59EXQ5TZNV

In this clip you can clearly observe the treb sounds mentioned above are not playing.

Hope this is helpful. Let me know if something is missing, and I’ll be happy to provide additional info. Thanks.

2

Hello @Petate7031
We didn’t have any report about sound effects missing until now, unfortunately the clip you sent isn’t available, I can watch it. Could you please upload it again?
Thanks for the report!

3

Hi, I updated the clip link in the description, let me know if you can watch it.

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4

I wrote a ticket so the team can investigate this issue :slight_smile:
Do you have the game installed in an external drive?
I can only ask you to reinstall the game just in case some files are corrupted.

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It’s installed on the main drive.

I’ll reinstall the game and report back in the next 24h.

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6

I can confirm this bug. It was present in the pre release version (I’m game reviewer, had access to press build) and its also present in store version. It happens after you load game numerous times.

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7

Thanks for the info.

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Hello, I finally took some time to reproduce the issue after a game reinstall, and I did.

It occured around ~3h of play (without closing the game), during which I played only solo campaign, around 4 games total. The console was suspended twice during this time.

Unfortunately I messed up the capture and I don’t have one, but this time there were no trebs involved, I noticed the issue because one of my villagers didn’t make any sound, neither when clicked or when ordered.

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I have the capture for you. Notice lack of unit sounds.

1 Like
12

I’m experiencing the same issue. Is there a fix out yet.

13

Good to see this posted, have also experienced this. First time I tried an online game, the issue was in effect from the very start. In campaign play it does seem to take a few hours as described.

14

Playing on Xbox S console.

15

Having the same issue any update on a fix?

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Do you not play your own game. They have literally been there since launch. And there have been many posts about it on Reddit. :person_tipping_hand::person_tipping_hand: