1x1 Screens mouse not clamping to window

Age of Empires III: DE III - Report a Bug
1

:arrow_forward: GAME INFORMATION

  • **BUILD #:All builds since Beta
  • PLATFORM: Steam
  • OS: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:question: DESCRIBE THE ISSUE IN DETAIL (below). Limit to ONE issue per thread.

I have 2 screens in a 1X1 format, They are stacked/ on top of each other. If you move the mouse to the top of the screen the curser will go out of the window onto the top screen task bar. When you click it can cause you to end up on some random program or the start menu. The task bar on the top screen is in the Locked Area for the game. I have the game in full screen mode and clamp mouse to window enabled.

:arrow_forward: FREQUENCY OF ISSUE

:question: How often does the issue occur? CHOSE ONE; DELETE THE REST.

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:question: List the DETAILED STEPS we can take to reproduce the issue… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Launch the game
  2. In the main menu or in game move mouse to the top of the screen
  3. The mouse will be on the top task bar, Click and you can open a program or the start menu or be fully released from the game.

:arrow_forward: EXPECTED RESULT

:question: What was supposed to happen if the bug you encountered were not present?
The mouse to stay on the bottom screen and not go onto the top screen task bar

:arrow_forward: ACTUAL RESULT

:question: What actually happened (what went wrong) because of the issue you’re reporting?
End up being slower in the game or missing something as you are always miss clicking. when in battles you can lose units.

:arrow_forward: GAME FILES

:question: Include a OneDrive or Google Drive link to a SAVE GAME or REPLAY FILE (.aoe2record) of the match where you encountered the issue.

Video of the issue, not a saved game as it not possible. One dive link

https://1drv.ms/v/s!Ajr-WYttQFDIjSNw51cZHBCDDG6x?e=ZRfhHL

:arrow_forward: IMAGE & ATTACHMENTS

:question: Attach a relevant PICTURE (.jpg, .png, .gif), VIDEO (.mp4, YouTube), DXDIAG FILE (.txt), or CRASH/GAME LOGS (.aoe2record, .txt) below.
Video Only https://1drv.ms/v/s!Ajr-WYttQFDIjSNw51cZHBCDDG6x?e=ZRfhHL
*

2

Bump, Has a dev replicated this issue or do you need anymore info ?

3

Hey there! I should be able to pass this along if it is still an issue. Before I do so, can you clarify whether you’ve checked the “Clamp Mouse to Window” options (under Game Options) and whether that helps your experience? If it still does not, I’ll be sure to get this passed along to the team for review! =)

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Thanks for the report!

4

@GMEvangelos That option works for me, but I need to disable it and then re-enable it every time I restart the game.

5

Sorry for the delay !

Yes I have that enabled since beta. It is locked but to the game + the top task bar . If you click on the task bar or a icon you are then out of the game window and free to move a out on the too screen.

6

@GMEvangelos Are you able to provide an update for this ? Little but annoying as I reported this back in the beta stages via the feedback forms.

I If you need logs / more videos etc let me know.

7

what i do is click alt + tab without changing of window, just press alt + tab and realese it and it will be locked
so i can press window key botton to visit websites or discord while playing, and then back to the game clikcing on the game, and then just i press alt tab and release alt tab and then mouse is locked on age game

8

Thanks but that doesn’t work, did you watch the video ? The game window is the screen + the task bar on the top window. You are locked in game unless you click on the task bar. issue with this is if you go for idle vill and miss you end up shutting down your pc.

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@GMEvangelos

Any update with clamping mouse to the window ?

10

@GMEvangelos Update on this ? Rather awful support here as I reported this in the beta feedback and the official forms