4v4 won't start/takes a lot of time to load if it does load

[azwadkm22]

GAME INFORMATION

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• GAME BUILD #: Current Latest Build
• GAME PLATFORM: Steam
• OPERATING SYSTEM: Windows 10

ISSUE EXPERIENCED

^{DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.}

I’m frequently unable to start matches since this new build in Team Games of 3v3 or 4v4. I blamed my internet but 4v4 with AI was not working. So I did clean reinstall of the game. Turned off all my mods and went into a Skirmish with 7 AI and me, but the problem/bug still persisted. Then I blamed my NOT SO potato PC and took the benchmark test to check if something was wrong, but the result was 1262. Which is acceptable. So now I’m clueless what to do since I can’t seem to play the game. Also I must note that the game runs smoothly once the match starts IF it does start. I even clean installed my operating system and installed only a few.

FREQUENCY OF ISSUE

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• 75% of the time / matches I play (ALMOST ALWAYS)

REPRODUCTION STEPS

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Here’s the steps to reproduce the issue:

1. Start a match with all 8 AI in the skirmish or hop into a big Multiplayer game with 8 or so players.

EXPECTED RESULT

^{What was SUPPOSED to happen if the bug you encountered were not present?}
The match was supposed to start and not keep me in the loading screen foreve

IMAGE

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GAME FILES (SAVE / RECORDING)

^{Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.}

• There is no save game/recording because the game won’t start.

[IkoKnight8151]

Hi!

Can you try to switch to the Enhanced Logging Build?

[HOW TO] Use the Enhanced Logging Build to generate Networking Logs (Disconnects)

If you are experiencing reliable disconnects or crashes from the game, a tool that can help you (and the Age of Empires team) understand the problem better is the ENHANCED LOGGING BUILD. What is the Enhanced Logging Build? Steam users can access a special Steam Beta branch called the Enhanced Logging Build. This branch will allow you to play with users on the main game branch, while generate advanced networking logs behind-the-scenes. These logs can help our team diagnose critical c…

There load a Skirmish game. When the game is locked, use the hotkey Ctrl+Break (or Ctrl+Pause) the game will be closed and some mdumps will be generated here:

“C:\Users\USER\Games\Age of Empires 2 DE\logs” and have this format “AoE2DESteam-58115-2022.01.19-15.05.33.mdmp”

Also send to us your Enhanced Logs please, you can find them here too: “C:\Users\USER\Games\Age of Empires 2 DE\logs”

It is important that the files have the date and time of the last session played

Thanks!