[BUG] All Gold Medals Replaced with Silver Medals

:play_button: GAME INFORMATION

:backhand_index_pointing_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: LATEST
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 11

:play_button: ISSUE EXPERIENCED

All my hard work earning gold medals in singleplayer is gone. All the Gold Medals have been replaced with silver medals!

:play_button: FREQUENCY OF ISSUE

  • 100% of the time / matches I play (ALWAYS)

:play_button: REPRODUCTION STEPS

Open the game and click on the campaigns.

33 Likes

Can confirm, experiencing the same thing on Windows Store version.

7 Likes

Same thing here. Just started with new patch.

But more than gold medals.

All campaign medals have dropped down a level.

  • Gold now show as Silver,
  • Silver now show as Bronze and
  • Bronze completed campaigns now show no medals.

AoE Version build number

5 Likes

Can confirm, I did them on “normal” and now they have no tick anymore or any medal that I can see?

4 Likes

I am very angry, as a gold medal player who has spent 600 hours playing campaigns :enraged_face:

11 Likes

It’s amazing how they didn’t notice this bug before launching the patch. It’s literally noticeable within the first few seconds of launching the game for players who mostly play single player.

7 Likes

https://support.ageofempires.com/hc/en-us/articles/360049490811-Known-Issues-Solutions

It’s the first known-issue on this page. Their working on fixing it and you can track it’s progress.

6 Likes

I can also comfirm that after the latest patch i also lost my gold medals to silver. Even the golden ones i earned last night are now silver. I just cant play all the scenarios from the start its too long and many scenarios are a pain to do them again on gold. Please fix this error.

3 Likes

Well in all the campaigns I have played in the last couple of weeks turned silver which is super annoying. I just finished with all the historical battles and almost everything from victors and vanquished. In addition to that every mission from El Cid, Attila the Hun, William Wallace, The Art of War campaign and Edward the Longshanks turned silver. Imagine you go Achievement hunting and go gold everywhere and then that sense of accomplishment is taken away.

Even the the Chronicles campaign and the Return of Rome ones got demoted. All my progress that I was proud of got wiped clean essentially.

I even tested it on hard after the patch on a mission I haven’t played yet and it turned into a gold medal like normal. I also tested whether you could just use “I r winner” cheat to finish it instantly to get gold but that does not work.

2 Likes

What is this incompetence that with every new patch devs break half the game?

Give me my gold medals back!

5 Likes

Can comfirm

Not gonna replay every single scenarios.

3 Likes

Same issue on Steam and Windows 10

2 Likes

Same happende to me. All medals were downgraded. Gold turned to silver, silver turned to bronze, bronze medals dissappeared.

But on windows 10. With Steam Client.

imagen

2 Likes

Same issue after the big update (microsoft store plateform). Gold were replaced by silver, silver by bronze, and bronze was simply unmarked.
It is not a problem of lost progress due to bad profile loading. It is a systematic decrease of difficulty achieved.

As a solo player, this is a huge pain. I had already lost progress once last year after a DLC update. How can the progress saving be so unreliable in 2025?

Not playing the game until patch is deployed.

2 Likes

Last time they did similar thing in 2019 or 2020 when they introduced the medals, and said “if you completed a level, you will get a bronze medal because we have no way of knowing which difficulty you completed it on”…now I fear that they are gonna say “we don’t have a way of knowing what medals you had before the update and we do not want to break recent progress, so you will need to do it again, sorry”.

I hope I’m wrong…but almost the same thing has already happened.

Looks like we’ll have to set aside our time to get those wins on hard for a third time;)

1000 hours for me. And I genocided every enemy while protecting every ally, hero and wonder, on every single map where the enemy was reachable (except for Edward 2) on hard. Guess I gotta do it again 11.

1 Like

Seems odd they wouldn’t have that data stored though.

i don’t know whether they store history or not, the point is that a similar thing happened and we had to win those games again. And mroe importantly, even if they had that data, if you win a campaign on hard now, you get the gold medal, so how will they know which silver you have got downgraded, and which you unlocked since that bug? We shall see how they handle this disaster, but they should have fixed it ASAP. That’s how we do it at work…

Exactly! I was on the verge of getting all Gold medals with just 2 of the ‘Lords of the West’ campaigns left, but now I don’t feel like working on them until this issue is addressed and fixed.

3 Likes

The question of whether or not they “can” do something has to be placed in a greater context.

  1. They have the hand on the code, on patches and correctives, they will always be able to do something. Whether they will decide to or not is the actual question. “We have no way to know what medal is a gold turned into silver by our defective update or an actual silver” may be true (I don’t know anything on that). What is also true is that they can upgrade medals fo everyone, they may even deploy local correctives for people who ask for it.

  2. We are talking about solo game progress with absolutely impact on multiplayer. They could grant undeserved completion marks to some players that would not affect anyone else.

  3. From the latest DLC news:
    Whenever we at Forgotten Empires set ourselves to creating Age of Empires content, we ask ourselves two fundamental questions: “What got you started playing Age of Empires?”, and “What kept you playing Age of Empires?”, which are part of the navigational toolset we use to guide us on that quest.

For that last question the answer for many people (solo players since it comes with a campaign content) should be the same as for many games: completion marks. These small medals are more important than it seems. It is an indicator of progress, what challenges are still to be achieved.

  1. This is also a matter of trust. If you make the saving of the progress unreliable in any game, it simply ruins the game. Here, what was supposed to be a generous update turned to be a big pain and a big disappointement at least for some players, but maybe also for the devs that messed up. Can you really consider that losing your progress from time to time is acceptable? Especially when there is absolutely no way to prevent this, even if you know there is a risk for each update. It is not simply a problem of wrong profile loading, it is a full alteration of your exisiting profile. Will you feel the same playing a solo campaign or mission with keeping in mind that completion is probably going to be lost at some point?

To put it short, I am nowhere close to find anything understandable if the situation were to left as it is.

2 Likes